GE JBP35, JBP27, JBP24 Before you call for service…, “F - and a number, self-cleaningoven section

Consumer Support Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions

Before you call for service…

Troubleshooting Tips

Problem	Possible Causes	What To Do
“F – and a number	You have a function	• Disconnect all power to the range for at least 30
or letter” flash	error code.	seconds and then reconnect power. If the function
in the display		error code repeats, call for service.
		• On self-cleaning models, if a function error code
		appears during the self-cleaning cycle, check the oven
		door latch. The latch may have been moved, if only
		slightly, from the locked position. Make sure the latch
		is moved to the right as far as it will go. Touch the
		CLEAR/OFF pad. Allow the oven to cool for one hour.
		Put the oven back into operation.
Display flashes “bAd”	The installed connection	• Contact installer or electrician to correct miswire.
then “linE” with a	from the house to the unit
loud tone	is miswired.
Display goes blank	A fuse in your home may be	• Replace the fuse or reset the circuit breaker.
	blown or the circuit
	breaker tripped.
	The clock is turned off from • See the Using the clock and timer section.
	showing in the display.
Display flashes	Power failure.	• Reset the clock.
Unable to get the	Oven control pads were	• The BAKE and BROIL HI/LO pads must be touched
display to show “SF”	not pressed properly.	at the same time and held for 3 seconds.
Power outage,	Power outage or surge.	• Reset the clock. If the oven was in use, you must reset
clock flashes		it by touching the CLEAR/OFF pad, setting the clock
		and resetting any cooking function.
“Burning” or “oily”	This is normal in a new	• To speed the process, set a self-cleaning cycle
odor emitting from	oven and will disappear	for a minimum of 3 hours. See the Using the
the vent	in time.	self-cleaning oven section.
Strong odor	An odor from the insulation	• This is temporary.
	around the inside of the
	oven is normal for the first
	few times the oven is used.

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