Consumer Support Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions

Before you call for service…

Troubleshooting Tips

Problem

 

Possible Causes

What To Do

 

 

 

 

“F – and a number

 

You have a function

Disconnect all power to the range for at least 30

or letter” flash

 

error code.

seconds and then reconnect power. If the function

in the display

 

 

error code repeats, call for service.

 

 

 

On self-cleaning models, if a function error code

 

 

 

appears during the self-cleaning cycle, check the oven

 

 

 

door latch. The latch may have been moved, if only

 

 

 

slightly, from the locked position. Make sure the latch

 

 

 

is moved to the right as far as it will go. Touch the

 

 

 

CLEAR/OFF pad. Allow the oven to cool for one hour.

 

 

 

Put the oven back into operation.

 

 

 

 

Display flashes “bAd”

 

The installed connection

Contact installer or electrician to correct miswire.

then “linE” with a

 

from the house to the unit

 

loud tone

 

is miswired.

 

 

 

 

 

Display goes blank

 

A fuse in your home may be

Replace the fuse or reset the circuit breaker.

 

 

blown or the circuit

 

 

 

breaker tripped.

 

 

 

 

 

 

The clock is turned off from See the Using the clock and timer section.

 

 

showing in the display.

 

 

 

 

 

Display flashes

 

Power failure.

Reset the clock.

 

 

 

 

Unable to get the

 

Oven control pads were

The BAKE and BROIL HI/LO pads must be touched

display to show “SF”

 

not pressed properly.

at the same time and held for 3 seconds.

 

 

 

 

Power outage,

 

Power outage or surge.

Reset the clock. If the oven was in use, you must reset

clock flashes

 

 

it by touching the CLEAR/OFF pad, setting the clock

 

 

 

and resetting any cooking function.

 

 

 

 

“Burning” or “oily”

 

This is normal in a new

To speed the process, set a self-cleaning cycle

odor emitting from

 

oven and will disappear

for a minimum of 3 hours. See the Using the

the vent

 

in time.

self-cleaning oven section.

 

 

 

 

Strong odor

 

An odor from the insulation

This is temporary.

 

 

around the inside of the

 

 

 

oven is normal for the first

 

 

 

few times the oven is used.

 

 

 

 

 

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GE JBP35 A number, Or letter flash, Then linE with a, Loud tone, Display goes blank, Display flashes, Unable to get

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