Consumer Support Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions

Before you call for service…

Troubleshooting Tips

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem

 

Possible Causes

What To Do

 

 

 

 

 

Surface units do not

 

The surface units are

• With the controls off, check to make sure the surface

work properly

 

not plugged in solidly.

unit is plugged completely into the receptacle.

 

 

 

 

 

 

 

The surface unit controls

• Check to see the correct control is set for the surface

 

 

improperly set.

unit you are using.

 

 

 

 

 

 

 

The drip pans are not set

• With the controls off, check to make sure the drip

 

 

securely in the cooktop.

pan is in the recess in the cooktop and that the

 

 

 

 

opening in the pan lines up with the receptacle.

 

 

 

 

 

Control signals after

 

You forgot to enter a

• Touch the BAKE pad and desired temperature or the

entering cooking time

 

bake temperature or

SELF CLEAN pad and desired clean time.

or delay start

 

cleaning time.

 

 

 

 

 

 

Food does not bake

 

Oven controls improperly set.

• See the Using the oven section.

or roast properly

 

 

 

 

 

Shelf position is incorrect

• See the Using the oven section.

 

 

 

 

or the shelf is not level.

 

 

 

 

 

 

 

Incorrect cookware or

• See the Using the oven section.

 

 

cookware of improper

 

 

 

size being used.

 

 

 

 

 

 

 

Oven thermostat needs

• See the Adjust the oven thermostat—Do it yourself!

 

 

adjustment.

section.

 

 

 

 

Clock and timer do

 

Plug on range is not completely

• Make sure electrical plug is plugged into a live, properly

not work

 

inserted in the electrical outlet.

grounded outlet.

 

 

 

 

 

 

A fuse in your home may

• Replace the fuse or reset the circuit breaker.

 

 

be blown or the circuit

 

 

 

breaker tripped.

 

 

 

 

 

 

 

Oven controls improperly set.

• See the Using the clock and timer section.

 

 

 

Oven light does

 

Light bulb is loose or defective. • Tighten or replace the bulb.

not work

 

 

 

 

 

Switch operating light

• Call for service.

 

 

 

 

is broken.

 

 

 

 

 

Food does not

 

Door not open to the broil stop

• See the Using the oven section.

broil properly

 

position as recommended.

 

 

 

 

 

 

 

Oven controls improperly set.

• Make sure you touch the BROIL HI/LO pad.

 

 

 

 

 

 

Improper shelf position

• See the Broiling Guide.

 

 

being used.

 

 

 

 

 

 

 

Cookware not suited

• Use the broiling pan and grid that came with your range.

 

 

for broiling.

 

 

 

 

 

 

 

Aluminum foil used on the

• See the Using the oven section.

 

 

the broiling pan and grid has

 

 

 

not been fitted properly and

 

 

 

slit as recommended.

 

 

 

 

 

 

 

In some areas the power

• Preheat the broil element for 10 minutes.

 

 

(voltage) may be low.

• Broil for the longest period of time recommended in

 

 

 

 

the Broiling Guide.

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GE JBP24, JBP35, JBP27, JBP25 owner manual Before you call for service…, Problem Possible Causes What To Do
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JBP25, JBP24, JBP27, JBP35 specifications

General Electric (GE) offers a range of high-performing wall ovens, including the JBP35, JBP27, JBP24, and JBP25 models. These ovens are designed to meet the needs of modern cooking while delivering outstanding convenience, reliability, and aesthetics. Each model has its unique features, technologies, and characteristics tailored to different cooking preferences and kitchen designs.

The GE JBP35 is a freestanding electric range that combines classic style with reliability. It features a large capacity oven, allowing multiple dishes to be cooked simultaneously. The JBP35 includes a smooth ceramic glass cooktop for easy cleanup and high-performance electric burners, offering precision heating. Its convection technology ensures that heat circulates evenly throughout the oven, resulting in perfectly baked goods. Additionally, it has an intuitive control panel, making temperature adjustments quick and easy.

The JBP27 model is ideal for those seeking a built-in wall oven option. Its contemporary design seamlessly integrates into any kitchen, providing a sleek appearance. The JBP27 features self-cleaning capabilities, which dramatically reduce the time and effort required for oven maintenance. With smart oven technology, users can control cooking settings remotely, allowing for greater flexibility and convenience.

For compact spaces, the GE JBP24 is an excellent choice with its smaller footprint without sacrificing functionality. This model still offers a variety of cooking modes, including bake, broil, and warm, ensuring versatility in meal preparation. The JBP24 also comes equipped with a range of safety features, including a control lockout, which prevents accidental operation, making it ideal for families with young children.

Lastly, the JBP25 model combines the durability of commercial-grade materials with a residential design, offering professional performance in a home kitchen. It is packed with user-friendly features like a digital temperature display and multiple cooking modes that enhance cooking precision. The JBP25 also includes a large viewing window for easy monitoring of cooking progress without opening the door, preserving the oven's heat and ensuring consistent results.

In conclusion, each of these GE wall oven models—JBP35, JBP27, JBP24, and JBP25—brings unique advantages and features, catering to various cooking styles and kitchen aesthetics. With advanced technologies and user-friendly designs, GE continues to uphold its commitment to quality and innovation in home cooking solutions.
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