GE JE610, JE620 Before You Call for Service, If Something Goes Wrong, Problem, Possible Causes

If Something Goes Wrong

Before You Call for Service

Problem Possible Causes What to Do

Oven Will Not Come On

A fuse in your home may be	• Replace fuse or reset circuit breaker.
blown or the circuit breaker
tripped.
Power surge.	• Unplug the microwave oven, then plug
	it back in.

Plug not fully inserted into	• Make sure the 3-prong plug on the oven
wall outlet.	is fully inserted into wall outlet.
Door not securely closed.	• Open the door and close securely.

Foods Are Either Overcooked or Undercooked

Cooking times may vary	• Set additional cooking time for completion.
because of starting food
temperature, food density
or amount of foods in oven.
Food was not rearranged	• Some dishes require specific instructions.
or stirred.	Check Cooking Guide or recipe for
	instructions.

Control Panel

Lighted, Yet Oven

Will Not Start

Door not securely closed.	• Open the door and close securely.
START pad not pressed after	• Press START.
entering cooking selection.
Another selection entered	• Press CLEAR/OFF.
already in oven and
CLEAR/OFF pad not
pressed to cancel it.
Cooking time not entered after	• Make sure you have entered cooking time
pressing POWER LEVEL/TIME	after pressing POWER LEVEL/TIME COOK.
COOK.

CLEAR/OFF was pressed	• Reset cooking program and press START.
accidentally.

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