Manuals / GE / Kitchen Appliance / Microwave Oven

GE JE835, JE1235 Before You Call for Service, If Something Goes Wrong, Problem, Possible Causes

Models: JE1235 JE835

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If Something Goes Wrong

Before You Call for Service

Problem

Possible Causes

What to Do

Oven Will Not Come On

A fuse in your home may be blown or the circuit breaker tripped.

•Replace fuse or reset circuit breaker.

Power surge.	• Unplug the microwave oven, then plug
	it back in.

Plug not fully inserted into	• Make sure the 3-prong plug on the oven is
wall outlet.	fully inserted into wall outlet.

Door not securely closed.	• Open the door and close securely.

Control Panel

Lighted, Yet Oven

Will Not Start

Door not securely closed.	• Open the door and close securely.
START pad not pressed after	• Press START.
entering cooking selection.

Another selection entered	• Press PAUSE/CLEAR.
already in oven and
PAUSE/CLEAR pad not
pressed to cancel it.

Cooking time not entered after	• Make sure you have entered cooking time
pressing POWER LEVEL.	after pressing POWER LEVEL.
PAUSE/CLEAR was pressed	• Reset cooking program and press START.
accidentally.

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GE JE835, JE1235 Before You Call for Service, If Something Goes Wrong, Problem, Possible Causes, Oven Will Not Come On

Contents

Precautions to Avoid Possible Exposure Important Safety InformationGE Answer Center Turntable Microwave OvenFor Your Safety Read all safety information before usingImportant Safety Information PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE ENERGYHelp us help you Before using your microwave oven800.626.2000 WelcomeImportant Safety Information Safety PrecautionsRead all safety information before using This microwave oven is not approved or tested for marine useSAVE THESE INSTRUCTIONS Foods Special Notes About MicrowavingArcing Important Safety InformationSAFETY FACT SUPERHEATED WATER Microwave-Safe Cookware Important Safety InformationSpecial Notes About Microwaving Grounding Instructions Grounding InstructionsGrounding Instructions Use of Extension CordsImportant Safety Information Use of Adapter PlugsFeatures of Your Microwave FeaturesOperating Instructions The Controls on Your Microwave Oven convenience 7 8 features01 Time Features You can microwave 1 2 3 by time orPOTATO DEFROST 2 Convenience FeaturesPOPCORN BEVERAGE FROZEN DINNER PIZZA PLATE SOUP FRESH VEG BAKED AUTO GUIDES IN BOOKOperating Instructions Changing Power LevelsSTART Enter cookingTime Features Time CookingSTART Vegetable NOTE Use power level Hi unless otherwise notedCooking Guide for Time Cooking AmountTime VegetableAmount CommentsTime Features Time DefrostAUTO DEFROST Operating InstructionsTime Defrosting GuideFood CommentsOperating Instructions Quick SetTime Features QUICK SETFrozen Pizza Convenience FeaturesPopcorn POPCORNBEVERAGE BeverageDinner Plate DINNER PLATEBaked Potato SoupFresh Vegetable SOUPOperating Instructions Auto DefrostConvenience Features AUTO DEFROSTAuto Start Other Features Your Model HasClock CLOCK AUTO STARTChild Lock-Out Time PreferencePause/Clear Other Features Your Model HasTerm Microwave TermsHelpful Information DefinitionHelpful Hints Care and CleaningHow to Clean the Inside Helpful InformationHow to Clean the Outside If Something Goes Wrong Before You Call for ServiceProblem Possible CausesAll These Things Are Normal With Your Microwave Oven Page Page We’ll be there GE Service NumbersIn-Home Repair Service 800.626.2000Parts and Accessories Service ContractsFurther Service Para los clientes de habla españolaWhat is Not Covered MICROWAVE OVEN WARRANTYJE835