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Brady 2034, 2024 manual Product Service and Support Programs

Models: 2034 2024

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Product Service and Support Programs

At Brady, our service and support goal is to keep your printer performing optimally. Our service department provides a broad range of service options and are your expert sources for your support and maintenance needs. If you find yourself in need of technical assistance or repair service, our Technical Solutions Center stands ready with answers to any questions you may have.

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Appendix D

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Brady 2034, 2024 manual Product Service and Support Programs

Contents

LOGO W.H. Brady Co Automatic Indentification Products Bradyprinterä THT Model 2024 and Thermal Transfer PrinterUser’s Guide Part Number Revision D AGENCY COMPLIANCE AND APPROVALS IMPORTANT SAFETY INSTRUCTIONS Getting Started CONTENTSUsing Your Printer IntroductionAppendix B Maintenance and AdjustmentsPrinting Labels Appendix AFigure 1-1 Overall View Introduction1.0 Introduction Figure 1-2 Mechanism Detail Print Speed 1.1 Technical SpecificationsResolution Print TechnologyDRAM Additional OptionsOperating LCD/Keypad1.2 Standard Ribbon Sizes Description 1.3 Label/Tag Media SpecificationsFigure 1-3 Media Dimensions Table 1-1 Media Specifications2.1 Unpacking Getting Started2.0 Introduction 2.2 Checking the AC Power Requirements Figure 2-1 Selecting 230 VAC 2.2.1 Selecting 230 VAC OperationFigure 2-2 Rear Printer Connections 2.3 Connecting the Printer2.3.1 Interfacing to the Printer “PC” DB9P to Printer Table 2-1 Interface Cable ApplicationsNull Modem MXM “PC” DB25P to PrinterTable 2-2 Communications Dip Switch Settings 2.3.2 Dip Switch SettingsFigure 2-3 Installation of a Memory Cartridge 2.4 Memory CartridgesFigure 2-4 Media Access 2.5 Media LoadingFigure 2-5a Media Installation 3 core Figure 2-5b Media Installation Figure 2-6 Installing the Arc Plate for Internal rewind 2.5.1 Using the Optional Internal RewindFigure 2-7 Installing Media with Internal Rewind Option Figure 2-8 Using the Peel and Present Option 2.5.2 Using the Peel and Present OptionFigure 2-9 Installing Media using Peel and Present Option Figure 2-10 Ribbon Installation 2.6 Ribbon Installation and RemovalRibbon Installation Figure 2-11 Ribbon Installation showing J-hook Figure 2-12 Selecting Ribbon On Thermal Transfer Ribbon RemovalFigure 3-1 Front Panel Using Your Printer3.0 Introduction 3.1 Front Control PanelFront Panel Option on position. This Switch is not present on theLCD/Keypad Front Panel Option potentiometer is not present on the LCD/KeypadFigure 3-2 Optional LCD/Keypad Front Panel 3.1.1 Optional LCD/Keypad Front PanelENTER 3.2 Using the Optional LCD/Keypad Front PanelSHIFT BASIC FUNCTION PRINT METHOD Basic FunctionBASIC FUNCTION COMM SETUP BASIC FUNCTION LABEL PRESETADVANCED SETUP DATE/TIME Advanced SetupBASIC FUNCTION TOF ADJUST ADVANCED SETUP COUNTERS28 SELECTIONS ADVANCED SETUP SYSTEM OPTIONSADVANCED SETUP OPERATION ADVANCED SETUP COMMUNICATIONSInitiates test see Self-Test, Section ADVANCED SETUP MAINTENANCEADVANCED SETUP MODULES Figure 3-3 Self-Test Plugs Power On Self-Test3.3 Self-Test Figure 3-4 Configuration Test Label 3.3.1 Test Label ExamplesFigure 3-5 Printhead Test Label Streaks in test label indicate a dirty or faulty PrintheadSee Chapter 3 for cleaning and replacement Good test label indicates Printhead is operating normallyTable 3-1 Internal Dip Switch Settings 3.3.2 Configuration Test LabelTemp − this reading is the feedback voltage of the printhead thermistor. At power up or in an idle condition, this value should be in the range of 060 to 065. A reading of 175 is high and could Figure 3-5 ASCII Character Dump Label 3.3.3 Character Dump ModeFigure 3-6 Fuse Replacement 3.4 Factory Default Setup3.5 Fuse Replacement Using Your Printer 4.0 Introduction Printing LabelsTable 4-1 Attention Getters 4.1 Programming CommandsTable 4-2 Immediate Commands Format Table 4-3 System Level CommandsChar DescriptionFormat Table 4-3 System Level Commands ContinuedChar Descriptionnnnn Table 4-4 Label Formatting CommandsDescription Format+pii Table 4-4 Label Formatting Commands ContinuedDescription FormatTable 4-6 Bitmapped Font Loading Commands Table 4-5 Special Label Formatting CommandsFigure 4-1 Sample Label 4.2 Programming Example4.3 Printing Bar Codes 10K OHM 1/4 WATTFigure 4-2 Example line Figure 4-3 Example line FieldDESCRIPTION 4.4 Printing Lines and Boxes 5.0 Introduction Maintenance and Adjustments5.1 Printer Maintenance schedules 5.1.1 Cleaning the Printhead Maintenance and Adjustments Figure 5-1 Cleaning the Printhead2 The Printer does not print Possible cause and solution 5.2 Troubleshooting3 The media slips or does not properly advance 4 Uneven printing or print too light Possible cause and solution5 Poor print quality Possible cause and solution PROM FAULT 5.2.1 Optional LCD/Keypad Front Panel AlarmsAlarm Description LCD DisplayRIB SAVER FAULT 5.3 Mechanical AdjustmentsAlarm Description CUTTER FAULTFigure 5-2 Media Width Adjustment 5.3.1 Media Width AdjustmentFigure 5-3 Media Sensor Adjustment 5.3.2 Media Sensor AdjustmentFigure 5-4 Configuration Test Label 5.3.3 Printhead ReplacementRemoval Figure 5-5 Printhead Removal ReplacementMaintenance and Adjustments Char Appendix A ASCII Control Code ChartChar CharChar NOTE For the hardware handshake XON/XOFF commands XON = DC1XOFF = DC3ASCII Control Code Chart CharAppendix B Available Fonts and Bar Codes Font B.1 Human-Readable FontsFont Matrix Sizes Charac. Per Inch0 - Identifies a 96-character alphanumeric font A, size 6 - Identifies a 62-character7 - Identifies a font that prints OCR alphanumeric uppercase fontBar Code Bar Code FontsTable B-3 Valid Bar Code Font ASCII Characters FontAppendix B Appendix B Barcode OAppendix B Barcode S Barcode T Barcode zLower case e Error CodesAppendix C Lower case “c”Appendix C Technical Support Service via Telephone Support ServicesAppendix D How to reach usAddress City State, Zip Phone Contact Hours available for return call W.H. Brady Company Customer Service FormComplete this form before requesting technical assistance Serial Number Model NumberProduct Service and Support Programs Appendix D Thermal Printhead Appendix E Warranty InformationBrady Limited Warranty Statement Bradyprinter THT Model Printer General Warranty Provisions Warranty Service ProceduresLimitation of Liability Appendix E