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Brady 2024, 2034 manual W.H. Brady Company Customer Service Form, Serial Number Model Number

Models: 2034 2024

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W.H. Brady Company

Customer Service Form

Complete this form before requesting technical assistance.

Serial Number: _____________________________________________

Model Number: _____________________________________________

(Be specific, include ALL letters and numbers) Company: _________________________________________________

Address: ___________________________________________________

City: _____________________________________________________

State, Zip: _________________________________________________

Phone: (____)_______________________________________________

Contact: ___________________________________________________

Hours available for return call: _________________________________

Hardware interface type: ______________________________________

Unit interfaced with: _________________________________________

Description of problem, including actions taken just prior to problem occurring:

__________________________________________________________

__________________________________________________________

__________________________________________________________

__________________________________________________________

__________________________________________________________

__________________________________________________________

_______________________________________________________________________

D-2	Appendix D

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Brady 2024, 2034 manual W.H. Brady Company Customer Service Form, Complete this form before requesting technical assistance

Contents

User’s Guide Bradyprinterä THT Model 2024 and Thermal Transfer PrinterLOGO W.H. Brady Co Automatic Indentification Products Part Number Revision D AGENCY COMPLIANCE AND APPROVALS IMPORTANT SAFETY INSTRUCTIONS Introduction CONTENTSUsing Your Printer Getting StartedAppendix A Maintenance and AdjustmentsPrinting Labels Appendix B1.0 Introduction IntroductionFigure 1-1 Overall View Figure 1-2 Mechanism Detail Print Technology 1.1 Technical SpecificationsResolution Print SpeedLCD/Keypad Additional OptionsOperating DRAM1.2 Standard Ribbon Sizes Table 1-1 Media Specifications 1.3 Label/Tag Media SpecificationsFigure 1-3 Media Dimensions Description2.0 Introduction Getting Started2.1 Unpacking 2.2 Checking the AC Power Requirements 2.2.1 Selecting 230 VAC Operation Figure 2-1 Selecting 230 VAC2.3 Connecting the Printer Figure 2-2 Rear Printer Connections2.3.1 Interfacing to the Printer “PC” DB25P to Printer Table 2-1 Interface Cable ApplicationsNull Modem MXM “PC” DB9P to Printer2.3.2 Dip Switch Settings Table 2-2 Communications Dip Switch Settings2.4 Memory Cartridges Figure 2-3 Installation of a Memory Cartridge2.5 Media Loading Figure 2-4 Media AccessFigure 2-5a Media Installation 3 core Figure 2-5b Media Installation 2.5.1 Using the Optional Internal Rewind Figure 2-6 Installing the Arc Plate for Internal rewindFigure 2-7 Installing Media with Internal Rewind Option 2.5.2 Using the Peel and Present Option Figure 2-8 Using the Peel and Present OptionFigure 2-9 Installing Media using Peel and Present Option Ribbon Installation 2.6 Ribbon Installation and RemovalFigure 2-10 Ribbon Installation Figure 2-11 Ribbon Installation showing J-hook Ribbon Removal Figure 2-12 Selecting Ribbon On Thermal Transfer3.1 Front Control Panel Using Your Printer3.0 Introduction Figure 3-1 Front Panelpotentiometer is not present on the LCD/Keypad on position. This Switch is not present on theLCD/Keypad Front Panel Option Front Panel Option3.1.1 Optional LCD/Keypad Front Panel Figure 3-2 Optional LCD/Keypad Front PanelSHIFT 3.2 Using the Optional LCD/Keypad Front PanelENTER BASIC FUNCTION LABEL PRESET Basic FunctionBASIC FUNCTION COMM SETUP BASIC FUNCTION PRINT METHODADVANCED SETUP COUNTERS Advanced SetupBASIC FUNCTION TOF ADJUST ADVANCED SETUP DATE/TIMEADVANCED SETUP COMMUNICATIONS ADVANCED SETUP SYSTEM OPTIONSADVANCED SETUP OPERATION 28 SELECTIONSADVANCED SETUP MODULES ADVANCED SETUP MAINTENANCEInitiates test see Self-Test, Section 3.3 Self-Test Power On Self-TestFigure 3-3 Self-Test Plugs 3.3.1 Test Label Examples Figure 3-4 Configuration Test LabelGood test label indicates Printhead is operating normally Streaks in test label indicate a dirty or faulty PrintheadSee Chapter 3 for cleaning and replacement Figure 3-5 Printhead Test Label3.3.2 Configuration Test Label Table 3-1 Internal Dip Switch SettingsTemp − this reading is the feedback voltage of the printhead thermistor. At power up or in an idle condition, this value should be in the range of 060 to 065. A reading of 175 is high and could 3.3.3 Character Dump Mode Figure 3-5 ASCII Character Dump Label3.5 Fuse Replacement 3.4 Factory Default SetupFigure 3-6 Fuse Replacement Using Your Printer Printing Labels 4.0 IntroductionTable 4-2 Immediate Commands 4.1 Programming CommandsTable 4-1 Attention Getters Description Table 4-3 System Level CommandsChar FormatDescription Table 4-3 System Level Commands ContinuedChar FormatFormat Table 4-4 Label Formatting CommandsDescription nnnnFormat Table 4-4 Label Formatting Commands ContinuedDescription +piiTable 4-5 Special Label Formatting Commands Table 4-6 Bitmapped Font Loading Commands10K OHM 1/4 WATT 4.2 Programming Example4.3 Printing Bar Codes Figure 4-1 Sample LabelDESCRIPTION FieldFigure 4-2 Example line Figure 4-3 Example line 4.4 Printing Lines and Boxes 5.1 Printer Maintenance schedules Maintenance and Adjustments5.0 Introduction 5.1.1 Cleaning the Printhead Figure 5-1 Cleaning the Printhead Maintenance and Adjustments5.2 Troubleshooting 2 The Printer does not print Possible cause and solution5 Poor print quality Possible cause and solution 4 Uneven printing or print too light Possible cause and solution3 The media slips or does not properly advance LCD Display 5.2.1 Optional LCD/Keypad Front Panel AlarmsAlarm Description PROM FAULTCUTTER FAULT 5.3 Mechanical AdjustmentsAlarm Description RIB SAVER FAULT5.3.1 Media Width Adjustment Figure 5-2 Media Width Adjustment5.3.2 Media Sensor Adjustment Figure 5-3 Media Sensor AdjustmentRemoval 5.3.3 Printhead ReplacementFigure 5-4 Configuration Test Label Replacement Figure 5-5 Printhead RemovalMaintenance and Adjustments Char Appendix A ASCII Control Code ChartChar CharChar NOTE For the hardware handshake XON/XOFF commands XON = DC1XOFF = DC3ASCII Control Code Chart CharAppendix B Available Fonts and Bar Codes Charac. Per Inch B.1 Human-Readable FontsFont Matrix Sizes Font0 - Identifies a 96-character alphanumeric font alphanumeric uppercase font 6 - Identifies a 62-character7 - Identifies a font that prints OCR A, sizeFont Bar Code FontsTable B-3 Valid Bar Code Font ASCII Characters Bar CodeAppendix B Barcode O Appendix BBarcode S Barcode T Barcode z Appendix BLower case “c” Error CodesAppendix C Lower case eAppendix C How to reach us Support ServicesAppendix D Technical Support Service via TelephoneSerial Number Model Number W.H. Brady Company Customer Service FormComplete this form before requesting technical assistance Address City State, Zip Phone Contact Hours available for return callProduct Service and Support Programs Appendix D Brady Limited Warranty Statement Bradyprinter THT Model Printer Appendix E Warranty InformationThermal Printhead Warranty Service Procedures General Warranty ProvisionsLimitation of Liability Appendix E