Safety Instructions

Consumer Support Tips Instructions Care and Cleaning Instructions

Troubleshooting InstallationOperating

Before you call for service…

Troubleshooting Tips

Problem

 

Possible Causes

What To Do

 

 

 

 

Display goes blank

 

A fuse in your home may be

• Replace the fuse or reset the circuit breaker.

(on some models)

blown or the circuit breaker

 

 

 

tripped.

 

 

 

 

 

 

 

The clock is turned off so that it

• See the Using the clock and timer section.

 

 

does not show in the display.

 

 

 

 

 

Display flashes

 

Power failure.

• Reset the clock.

(on some models)

 

 

 

 

 

 

 

Unable to get the

 

oven control pads were

• The Bake and Broil Hi/Lo pads must be touched at

display to show “SF”

 

not touched properly.

the same time and held for 3 seconds.

(on some models)

 

 

 

 

 

 

 

Power outage,

 

Power outage or surge.

• Reset the clock. If the oven was in use, you must reset

clock flashes

 

 

it by touching the Clear/Off pad, setting the clock and

(on some models)

 

 

resetting any cooking function.

 

 

 

 

“Burning” or “oily” odor

 

This is normal in a new oven

• To speed the process, set a self-clean cycle for a

emitting from the vent

 

and will disappear in time.

minimum of 3 hours. See the Using the self-cleaning

 

 

 

oven section.

 

 

 

 

Strong odor

 

An odor from the insulation

• This is temporary.

 

 

around the inside of the oven

 

 

 

is normal for the first few times

 

 

 

the oven is used.

 

 

 

 

 

Fan noise

 

A cooling fan may automatically

• This is normal. The cooling fan will turn off and on.

 

 

turn on and off to cool

 

 

 

internal parts.

 

 

 

 

 

Drawer does not slide

 

The drawer is out of alignment.

• Fully extend the drawer and push it all the way in.

smoothly or drags

 

 

See the Care and cleaning of the range section.

 

 

 

 

 

 

Drawer is overloaded or load

• Reduce weight. Redistribute drawer contents.

 

 

is unbalanced.

 

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GE JgB290 Display goes blank Fuse in your home may be, Unable to get Oven control pads were, Clock flashes, Is unbalanced