GE JgB290 Before you call for service…, Safety Instructions, Problem, Possible Causes, What To Do

Safety Instructions

Consumer Support Tips Instructions Care and Cleaning Instructions

Troubleshooting InstallationOperating

Before you call for service…

Troubleshooting Tips

Problem	Possible Causes		What To Do
Food does not bake		oven controls improperly set.	• See the Using the oven section.
or roast properly
		Rack position is incorrect.	• See the Using the oven section.
		Incorrect cookware or cookware	• See the Using the oven section.
		of improper size being used.
		oven thermostat needs	• See the adjust the oven thermostat—Do it yourself! section.
		adjustment.
		Clock not set correctly.	• See the Using the clock and timer section.
		(on some models)
		Aluminum foil used improperly	• See the Care and cleaning of the range section.
		in the oven.
		oven bottom not securely	• See the Installation of the range section.
		seated in position.
Food does not		oven controls improperly set.	• On models with touch pads, make sure you touch
broil properly			the Broil Hi/Lo pad. On models with an OVEN TEMP
			knob, make sure it is set at BROIL.
		oven door not closed.	• See the Using the oven section.
		Improper rack position	• See the Broiling guide.
		being used.
		Food being cooked in a hot pan.	• For best results, use a pan designed for broiling.
			Make sure it is cool.
		Cookware not suited for broiling.	• For best results, use a pan designed for broiling.
		oven bottom not securely	• See the Installation of the range section.
		seated in position.
Oven temperature		oven thermostat	• See the adjust the oven thermostat—Do it yourself! section.
too hot or too cold		needs adjustment.
Oven light does not work	Light bulb is loose or defective.		• Tighten or replace the bulb.
	Plug on range is not completely		• Make sure electrical plug is plugged into a live, properly
	inserted in the electrical outlet.		grounded outlet.
Oven will not self-clean	The oven temperature is too		• Allow the range to cool to room temperature and
	high to set a self-clean operation.		reset the controls.
	oven controls improperly set.		• See the Using the self-cleaning oven section.
	on models with a door latch,		• Make sure you move the door latch handle all the way
	the oven door is not in the		to the right.
	locked position.
“Crackling” or	This is the sound of the		• This is normal.
“popping” sound	metal heating and cooling
	during both the cooking and
	cleaning functions.

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