Safety Instructions

Consumer Support Tips Instructions Care and Cleaning Instructions

Troubleshooting InstallationOperating

Before you call for service…

Troubleshooting Tips

Problem

 

Possible Causes

What To Do

 

 

 

 

 

Food does not bake

 

 

oven controls improperly set.

• See the Using the oven section.

or roast properly

 

 

 

 

 

 

Rack position is incorrect.

• See the Using the oven section.

 

 

 

 

 

 

 

 

 

 

 

Incorrect cookware or cookware

• See the Using the oven section.

 

 

 

of improper size being used.

 

 

 

 

 

 

 

 

 

oven thermostat needs

• See the adjust the oven thermostat—Do it yourself! section.

 

 

 

adjustment.

 

 

 

 

 

 

 

 

 

Clock not set correctly.

• See the Using the clock and timer section.

 

 

 

(on some models)

 

 

 

 

 

 

 

 

 

Aluminum foil used improperly

• See the Care and cleaning of the range section.

 

 

 

in the oven.

 

 

 

 

 

 

 

 

 

oven bottom not securely

• See the Installation of the range section.

 

 

 

seated in position.

 

 

 

 

 

 

Food does not

 

 

oven controls improperly set.

• On models with touch pads, make sure you touch

broil properly

 

 

 

the Broil Hi/Lo pad. On models with an OVEN TEMP

 

 

 

 

knob, make sure it is set at BROIL.

 

 

 

 

 

 

 

 

oven door not closed.

• See the Using the oven section.

 

 

 

 

 

 

 

 

Improper rack position

• See the Broiling guide.

 

 

 

being used.

 

 

 

 

 

 

 

 

 

Food being cooked in a hot pan.

• For best results, use a pan designed for broiling.

 

 

 

 

Make sure it is cool.

 

 

 

 

 

 

 

 

Cookware not suited for broiling.

• For best results, use a pan designed for broiling.

 

 

 

 

 

 

 

 

oven bottom not securely

• See the Installation of the range section.

 

 

 

seated in position.

 

 

 

 

 

 

Oven temperature

 

 

oven thermostat

• See the adjust the oven thermostat—Do it yourself! section.

too hot or too cold

 

 

needs adjustment.

 

 

 

 

 

Oven light does not work

 

Light bulb is loose or defective.

• Tighten or replace the bulb.

 

 

 

 

 

 

Plug on range is not completely

• Make sure electrical plug is plugged into a live, properly

 

 

inserted in the electrical outlet.

grounded outlet.

 

 

 

 

Oven will not self-clean

 

The oven temperature is too

• Allow the range to cool to room temperature and

 

 

high to set a self-clean operation.

reset the controls.

 

 

 

 

 

 

 

oven controls improperly set.

• See the Using the self-cleaning oven section.

 

 

 

 

 

 

on models with a door latch,

• Make sure you move the door latch handle all the way

 

 

the oven door is not in the

to the right.

 

 

locked position.

 

 

 

 

 

“Crackling” or

 

This is the sound of the

• This is normal.

“popping” sound

 

metal heating and cooling

 

 

 

during both the cooking and

 

 

 

cleaning functions.

 

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GE JgB290 Food does not bake Oven controls improperly set, Or roast properly Rack position is incorrect, Broil properly