Recommended action

1.Turn the product off, and then on.

2.Check the connector (J143) on the DC controller PCA.

3.If the error persists, replace the low-voltage power supply.

59.00.YY Error To continue, turn off then on

Description

Printing error

Recommended action

59.00.04 or 59.00.05

Fuser motor (M2) start up error or fuser motor (M2) rotational error---preasure roller, delivery roller, fuser pressurization, primary transfer roller disengaement

1.Use the fuser motor (M2) drive test in the component test to verify that the fuser motor is properly functioning. If it is not, replace the fuser motor assembly.

2.If the product has been serviced, check the connector (J15) on the fuser motor and the connector (J17) on the DC controller PCA.

59.05.XX

Description

A drum startup or drum rotational error has occurred.

◦XX = 06 Black drum startup error (M3); XX = 07 Black drum rotational error (M3)

◦XX = 08 Yellow drum startup error (M1); XX = 09 Yellow drum rotational error (M1)

◦XX = 10 Magenta drum startup error (M1); XX = 11 Magenta drum rotational error (M1)

◦XX = 12 Cyan drum startup error; XX = 13 Cyan drum rotational error (M1)

◦XX = B0 Residual toner feed motor error (M12)

Recommended action

59.05.06 or 59.05.07

1.Turn the product off, and then on.

2.Check the connector (J121) on the DC controller PCA.

3.Use the motor drive test in the componet test to verify that the motor is properly functioning. If it is not, replace the drum motor (M3).

ENWW

Tools for troubleshooting 429