99.00.14 Upgrade not performed the file is invalid

Description

A remote firmware upgrade (RFU) was not performed.

The file is invalid.

Recommended action

Download the RFU file again. Make sure that you download the file for the correct product model. Resend the RFU.

99.00.2X

Description

99.00.20 (event log)

The bundle is not for this product

99.00.21 (event log)

The bundle is not signed with the correct signature, or the signature is invalid

99.00.22 (event log)

The bundle header version is not supported by this firmware

99.00.23 (event log)

The package header version is not supported by this firmware

99.00.24 (event log)

The format of the bundle is invalid

99.00.25 (event log)

The format of the package is invalid

99.00.26 (event log)

A CRC32 check did not pass

99.00.27 (event log)

An I/O error occurred while downloading the bundle

Recommended action

Download the correct firmware file from HP website, and then resend the firmware upgrade.

99.00.27only: Turn the product off, and then on again. Resend the firware upgrade. If the error persists, try the sending the upgrade by another method (USB or Embedded Web Server).

ENWW

Tools for troubleshooting 437