Recommended action

Resend the RFU.

99.00.10 Upgrade canceled by user

Description

A remote firmware upgrade (RFU) was not performed.

Job canceled when reading header number and size.

Recommended action

Resend the RFU.

99.00.11 Upgrade canceled by user

Description

A remote firmware upgrade (RFU) was not performed.

Job canceled when reading rest of header.

Recommended action

Resend the RFU.

99.00.12 Upgrade not performed the file is invalid

Description

A remote firmware upgrade (RFU) was not performed.

Header number is 1 but header size doesn’t match version 1 size.

Recommended action

Download the RFU file again. Make sure that you download the file for the correct product model. Resend the RFU.

99.00.13 Upgrade not performed the file is invalid

Description

A remote firmware upgrade (RFU) was not performed.

Header number is 2 but header size doesn’t match version 2 size.

Recommended action

Download the RFU file again. Make sure that you download the file for the correct product model. Resend the RFU.

436 Chapter 3 Solve problems

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