Table 3-46Causes and solutions for pickup delay and pickup stationary jams (continued)

Cause

Solution

 

 

The Tray 3 feed sensor lever is set incorrectly

Check the sensor lever to make sure it is set correctly. If it is damaged, replace

or damaged.

the paper-feeder assembly.

 

 

The spring of the Tray 3 feed sensor lever is

Check the spring and place it in correct position.

unhooked.

 

 

 

Poor contact of the Tray 3 feed sensor

Reconnect the connector (J405) on the paper feeder driver PCA intermediate

connector.

connector (J13) and connector (J20) of the Tray 3 feed sensor.

 

 

The Tray 3 feed sensor is defective.

Run a sensor test to verify that the Tray 3 feed sensor is functioning properly. If

 

it is not, replace the paper-feeder assembly.

 

 

Change jam recovery

This product provides jam recovery, a feature that you can use to reprint jammed pages. The following options are available:

●Auto — The product attempts to reprint jammed pages when sufficient memory is available.

●Off — The product does not attempt to reprint jammed pages. Because no memory is used to store the most recent pages, performance is optimal.

NOTE: When using this option, if the product runs out of paper and the job is being printed on both sides, some pages can be lost.

●On — The product always reprints jammed pages. Additional memory is allocated to store the last few pages printed. This might cause overall performance to suffer.

1.At the product control panel, press the Home button.

2.Open the following menus:

●Administration

●General Settings●Jam Recovery

3.Select the appropriate setting, and then press the OK button.

ENWW

Clear jams 491