Tray <X> empty: [Type], [Size]
Description
The specified tray is empty and the current job does not need this tray to print.
◦X = 1 Tray 1
◦X = 2 Tray 2
◦X = 3 Tray 3
Recommended action
Refill the tray at a convenient time.
NOTE: This could be a false message. If the tray is loaded without removing the shipping lock, the product does not sense that the paper is loaded. Remove the shipping lock and then load the tray.
Tray <X> open
Description
The specified tray is open or not closed completely.
◦X = 2 Tray 2
◦X = 3 Tray 3
Recommended action
Close the tray.
NOTE: If this message appears after lifter drive assembly was removed or replaced, make sure that the connector on the assembly is correctly connected and fully seated.
If the error persists, use the Media size switches (SW2,3 - SW82,83 - SW92,93) test in the Tray/Bin manual sensor test to test the switches. If they do not respond, replace associated the lifter drive assembly.
ENWW | Tools for troubleshooting 463 |