Table 3-2Heartbeat LED, product initialization (continued)

Product initializing

Heartbeat LED, normal state

Heartbeat LED, error state

state

 

 

 

 

 

 

 

 

HW checks on board

Green, solid

Red, solid

 

DRAM

 

●

Power on self check failure

 

 

 

 

 

◦

Boot process halted

 

 

Replace the formatter.

 

 

 

Control panel

Green, solid

Yellow, fast flash

connection initializes

NOTE: Control panel communication

●

Formatter to control panel connection failed

 

 

successful. If an error occurs, a message should

 

◦

Boot process continues

 

appear on the control-panel display.

 

 

 

Check the cables between the formatter and

 

 

control panel for damage. Make sure that the

 

 

cables are fully seated.

 

 

 

 

Preboot menu

Green, solid

Red, solid

 

available (including

 

●

Diagnostic failure

diagnostics)

 

 

 

 

◦

Follow diagnostic instructions

 

 

Turn the power off, and then on again to restart

 

 

the initialization process.

 

 

 

Accessing disk for

Green, solid

Yellow, fast flash

firmware image

NOTE: If applicable, disk error messages

●

Control panel not connected

 

 

appear on the control-panel display.

 

 

 

 

 

 

Firmware boot

Green, solid

Yellow, fast flash

 

NOTE: If applicable, error messages appear

●

Control panel not connected

 

on the control-panel display.

 

 

 

 

 

 

Product operational

Green, heartbeat blink

Yellow, fast flash

 

NOTE: If applicable, error messages appear

●

Control panel not connected

 

on the control-panel display.

 

 

 

 

 

 

 

49.XX.YY error or

Not applicable

LED off

 

initialization freezes

NOTE: An error message (for example, 49.XX.YY) might appear on the control-panel display.

Eventually a formatter connection missing message will appear.

Turn the power off, and then on again to restart the initialization process.

If the error persists, perform a firmware upgrade.

248 Chapter 3 Solve problems

ENWW