Interpret control panel messages, status-alert messages, and event code errors

The control-panel messages indicate the current product status or situations that might require action.

10.0X.Y0 Supply memory error

Description

The product cannot read or write to at least one print cartridge memory tag or a memory tag is missing from a print cartridge.

Memory error

◦10.00.00 (event code) Black print cartridge

◦10.01.00 (event code) Cyan print cartridge

◦10.02.00 (event code) Magenta print cartridge

◦10.03.00 (event code) Yellow print cartridge

E-label missing

◦10.00.10 (event code) Black print cartridge

◦10.01.10 (event code) Cyan print cartridge

◦10.02.10 (event code) Magenta print cartridge

◦10.03.10 (event code) Yellow print cartridge

Recommended action

1.Remove, and then reinstall the indicated print cartridge.

2.If the error reappears, turn the power off, and then on.

392 Chapter 3 Solve problems

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