Recommended action

1.Turn the product off.

2.Remove the hard drive.

3.Turn the product on.

Unsupported supply in use OR Unsupported supply installed To continue, press OK

Description

A non-supported supply has been installed.

OR

One of the print cartridges is for a different HP product.

◦XX = 00

Black print cartridge

◦XX = 01

Cyan print cartridge

◦XX = 02

Magenta print cartridge

◦XX = 03

Yellow print cartridge

Recommended action

Install the correct supplies for this product. See the parts chapter in the service manual for supply part numbers.

Unsupported tray configuration

Description

The product has too many optional trays installed.

Recommended action

Turn the product off, remove the unsupported trays, and then turn the product on.

Unsupported USB accessory detected Remove USB accessory

Description

A non-supported USB accessory has been installed.

ENWW

Tools for troubleshooting 465