Print quality troubleshooting tools

Repetitive defects ruler

If defects repeat at regular intervals on the page, use this ruler to identify the cause of the defect. Place the top of the ruler at the first defect. The marking that is beside the next occurrence of the defect indicates which component needs to be replaced.

Figure 3-47Repetitive defects ruler

0 mm

27 mm

32 mm

44 mm

49 mm

50 mm

63 mm

66 mm

75.5 mm

76 mm

77 mm

78 mm

80 mm

92 mm

105 mm

 

 

Distance between defects

Product components that cause the defect

 

 

 

 

 

 

27 mm

Print cartridge: primary charge roller

 

 

 

 

 

 

32 mm

Print cartridge: developer roller

 

 

 

 

 

 

44 mm

Printer: primary transfer roller

 

 

 

 

 

 

49 mm

Print cartridge: RS roller

 

 

 

 

 

 

50 mm

Printer: secondary transfer roller

 

 

 

 

 

 

63 mm

ITB: secondary transfer backing roller

 

 

 

 

 

 

66 mm

Printer: distance from secondary transfer roller to fuser

 

 

 

 

 

 

75.5 mm

Print cartridge: OPC drum

 

 

 

 

 

 

76 mm

ITB: driven roller

 

 

 

 

308

Chapter 3 Solve problems

ENWW

Page 344
Image 344
HP Enterprise 500 manual Print quality troubleshooting tools, Repetitive defects ruler