HP Enterprise 500 manual Paper path test, Paper path sensors test

Paper path test

This diagnostic test generates one or more test pages that you can use to isolate the cause of jams.

To isolate a problem, specify which input tray to use, specify whether to use the duplex path, and specify the number of copies to print. Multiple copies can be printed to help isolate intermittent problems. The following options become available after you start the diagnostic feature:

●Print Test Page. Run the paper-path test from the default settings: Tray 2, no duplex, and one copy. To specify other settings, scroll down the menu and select the setting, and then scroll back up and select Print Test Page to start the test.

●Source Tray. Select Tray 1, Tray 2, or the optional tray.

●Test Duplex Path. Enable or disable two-sided printing.

NOTE: Duplex models only.

●Number of Copies. Set the numbers of copies to be printed; the choices are 1,10, 50, 100, or 500.

1.Press the Home button.

2.Open the following menus:

●Administration

●Troubleshooting

●Diagnostic Tests

3.Press the Down arrow button to highlight Paper Path Test, and then press the OK button.

4.Select the paper-path test options for the test you want to run.

Paper path sensors test

This test displays the status of each paper-path sensor and allows viewing of sensor status while printing internal pages.

1.Press the Homebutton.

2.Open the following menus:

●Administration

●Troubleshooting

●Diagnostic Tests

258 Chapter 3 Solve problems ENWW