Table 3-43Causes and solutions for pickup delay jam 1: tray pickup (continued)

Cause

Solution

 

 

The arm spring of the MP pickup solenoid is

Check the spring and place it in the correct position.

unhooked.

 

 

 

Poor contact of the MP-pickup-solenoid drive

Reconnect the connectors of the tray pickup solenoid (J84) and the DC

connector.

controller PCA (J107).

 

 

The MP-pickup solenoid is defective.

Execute the tray-pickup-solenoid driving test in the actuator-drive mode. If the

 

solenoid is defective, replace the right door assembly.

 

 

Poor contact of the pickup-motor drive

Reconnect the connectors of the pickup motor (J1705), intermediate (J6) and

connector (M13).

the DC controller PCA (J131).

 

 

The pickup motor (M13) is defective.

Execute the pickup-motor driving test in the actuator-drive mode. If the motor is

 

defective, replace the pickup motor.

 

 

Table 3-44Causes and solutions for pickup stationary jams

Cause

Solution

 

 

Multiple feed of media.

Replace any worn or deformed parts (tray separation pad, tray feed roller, MP

 

tray pickup roller or MP tray separation pad). If replacing the MP tray

 

separation pad, you must replace the right door assembly.

 

Check the separation pad and MP tray separation pad to see if they are firmly

 

seated and coupled with the torque limiter.

 

Replace the separation pad and feed roller for Tray 2 and Tray 3.

 

If the MP tray pickup roller if defective, replace the roller. If the MP tray

 

separation pad is defective, replace the right door assembly.

 

 

The secondary transfer roller is not set

Place the secondary-transfer-roller unit in the correct position.

correctly.

 

 

 

The secondary-transfer roller is worn or

Replace the secondary-transfer-roller assembly..

deformed.

 

 

 

Poor contact of the drum 3 drive connector.

Reconnect the connectors of the ITB motor (J42) and the DC controller PCA

 

(J121).

 

 

The drum motor 3 is defective.

Execute the drum 3 driving test in the actuator-drive mode. If the motor is

 

defective, replace the ITB motor.

 

 

The ITB does not rotate smoothly.

Replace the ITB.

 

 

Table 3-45Causes and solutions for pickup delay jam 1; MP tray pickup

Cause

Solution

 

 

The MP tray pickup roller or MP tray

If the MP tray pickup roller if defective, replace the roller. If the MP tray

separation pad is worn or deformed.

separation pad is defective, replace the right door assembly.

 

 

Poor contact of the MP tray media-presence-

Reconnect the connectors of the MP tray media-presence sensor (J2007),

sensor connector.

intermediate (J85) and the DC controller PCA (J1071).

 

 

ENWW

Clear jams 489