HP Troubleshooting 55.00.00 DC Controller Error and 55.00.05 Error on Printers

55.00.YY DC controller error To continue, turn off then on

Description

DC controller PCA error

◦55.00.01 (event code) DC controller memory error

◦55.00.02 (event code)

DC controller no engine response

◦55.00.07 (event code)

DC controller communications timeout

Recommended action

Turn the product off, and then on.

If the error persists, replace the DC controller PCA.

55.0X.YY DC controller error To continue, turn off then on

Description

DC controller PCA error

◦55.01.06 (event code)

NVRAM memory data error warning

◦55.02.06 (event code)

NVRAM memory access error warning

Recommended action

Turn the product off, and then on.

If the error persists, replace the DC controller PCA.

56.00.YY Error To continue, turn off then on

Description

Optional paper tray communication error

Recommended action

Turn the product off, and then on.

If the error persists, reseat the optional paper tray (1 x 500-sheet feeder).

Check the input connectors for damage. If a connector is damaged, replace the connector.

ENWW Tools for troubleshooting 427