HP Enterprise 500 manual 13.WX.YZ Jam in right door, 13.WX.YZ Jam in Tray

13.WX.YZ Jam in right door

Description

◦13.B2.AZ (event code) Stopped at registration jam.

This jam occurs when the media is longer than the longest Universal size, (470 mm; 18.50 in), by 40 mm (1.57 in) or more, and printing from Tray 1.

However, this jam occurs when the media that is longer than the designated length by 40 mm (1.57 in) and more is detected, if the media that is longer than the longest Universal is designated. This jam occurs when the media longer than LEDGER-P by 40 mm (1.57 in) or more is detected at printing from Tray 2.

Z = the source tray number

◦13.B2.DD (event code)

Late to registration jam, from duplexer

This jam occurs when the paper does not reach the registration (TOP; SR8) sensor in designated amount of time after it is reversed at the switchback position.

Z = D for duplexer

◦13.B2.DZ (event code)

Late to registration jam, from tray <Z>

This jam occurs when the paper does not reach the registration (TOP; SR8) sensor in the designated amount of time after the Tray 3 feed sensor sensed the leading edge at printing from Tray 3.

Z = source tray

◦13.B9.DD (event code)

Late to fuser jam, from duplexer

This jam occurs when the paper does not reach the fuser output sensor in designated amount of time.

Recommended action

Clear the jam. See the clear jams section in the service manual.

13.WX.YZ Jam in Tray 1

Description

◦13.B2.D1 (event code)

Late to registration jam, from Tray 1

ENWW Tools for troubleshooting 405