Table 3-37Causes and solutions for residual media jams (continued)

Cause

Solution

 

 

The sensor detecting a residual media jam is

Run the sensor test to verify which sensor detects the media. Check the sensor

set incorrectly or damaged.

lever to make sure it is set correctly. If it is damaged, replace the following

 

corresponding part:

 

●

Registration sensor (SR8): Replace the registration assembly.

 

●

Fuser output sensor (SR5): Replace the fuser.

 

●

Fuser loop sensor 1 or 2 (SR14 and SR15): Replace the fuser.

 

●

Duplexer re-feed sensor (SR22): Replace the MP tray pickup assembly.

 

 

The spring of the residual media jam detective

Run the sensor test to verify which sensor detects the media. Check the spring

sensor lever is unhooked.

of the sensor lever to make sure it is set correctly.

 

 

Poor contact of the residual media jam

Run the sensor test to verify which sensor detects the media. Reconnect the

detective sensor connector.

following corresponding sensor connector:

 

●

Registration sensor (SR8): Connector (J109) on the DC controller PCA

 

●

Fuser output sensor (SR5): Intermediate connector (J95) and connector

 

 

(J123) on the DC controller PCA

 

●

Fuser loop sensor 1 or 2 (SR14 and SR15): Connector (J139) on the DC

 

 

controller PCA

 

●

Duplexer re-feed sensor (SR22): Connector (J107) on the DC controller

 

 

PCA.

 

 

The residual media jam detective sensor is

Run the sensor test to verify which sensor detects the media. Replace the

defective.

following corresponding part:

 

●

Registration sensor (SR8): Replace the registration assembly.

 

●

Fuser output sensor (SR5): Replace the fuser.

 

●

Fuser loop sensor 1 or 2 (SR14 and SR15): Replace the fuser.

 

●

Duplexer re-feed sensor (SR22): Replace the MP tray pickup assembly.

 

 

 

Table 3-38Causes and solutions for pickup delay jams 2

Cause

Solution

 

 

The registration roller is worn or deformed.

Replace the secondary-transfer unit.

 

 

The spring of the registration shutter is

Check the spring and place it in correct position.

unhooked.

 

 

 

Poor contact of the pickup motor drive

Reconnect the connectors of the registration motor (J6), intermediate, and the

connector.

DC controller PCA (J131).

 

 

The pickup motor is defective.

Execute the pickup-motor driving test in the actuator-drive mode. If the motor is

 

defective, replace the pickup motor.

 

 

The cassette pickup roller is worn or

Replace the cassette pickup roller.

deformed.

 

 

 

ENWW

Clear jams 485