HP Enterprise 500 manual Clean Disk and Partial Clean functions, Product cold reset

●Print

◦Print default job, stored job and quick set settings

◦Some print job usage data

◦Print system configuration settings

●General Security

◦Default Authentication agent

◦Authentication agents

◦Policy agents

◦Color access control

Product cold reset

Cold reset using the Preboot menu

1.Turn the product on.

2.Press the Stop button when the Ready, Data, and Attention LEDs are illuminated solid.

3.Use the Down arrow button to highlight Administrator, and then press the OK button.

4.Scroll to the Startup Options item, and then press the OK button.

5.Scroll to the Cold Reset item, and then press the OK button.

6.Press the back arrow button twice to highlight Continue, and then press the OK button.

NOTE: The product will initialize.

Clean Disk and Partial Clean functions

Active and repository firmware locations

The firmware bundle now consists of multiple parts. The main components are the Windows CE Operating System and the printer/peripheral firmware files.

There are two locations/partitions on the hard drive where the firmware components are stored:

●The Active – where the Operating System and firmware currently are executing

●The Repository – the recovery location

If the Active location is damaged, or a Partial Clean was performed, the product automatically copies over the OS and firmware files from the Repository location and the product recovers.

If both the Active and Repository locations are damaged, or a Clean Disk was performed, then both locations are gone and the error message 99.09.67 appears on the control-panel display. The user must upload the firmware to the product in order for it to function again.

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