Table 3-21General Settings menu (continued)

First level

Second level

Third level

Fourth level

Values

Description

 

 

 

 

 

 

 

Optimize

Normal Paper

 

Standard*

Use this menu to

 

 

 

 

Smooth

optimize various print

 

 

 

 

modes to address

 

 

 

 

 

print quality issues.

 

 

 

 

 

Normal Paper

 

 

 

 

 

Use this setting to

 

 

 

 

 

correct print quality

 

 

 

 

 

problems when using

 

 

 

 

 

very smooth paper of

 

 

 

 

 

normal weight. The

 

 

 

 

 

default setting is

 

 

 

 

 

Standard. The

 

 

 

 

 

Smooth setting

 

 

 

 

 

should be used if you

 

 

 

 

 

are having print

 

 

 

 

 

quality problems with

 

 

 

 

 

very smooth paper.

 

 

 

 

 

 

 

 

Heavy Paper

 

Standard*

Use this setting to

 

 

 

 

Smooth

correct print quality

 

 

 

 

problems when using

 

 

 

 

 

very smooth heavy

 

 

 

 

 

weight paper

 

 

 

 

 

(129-216 gsm). The

 

 

 

 

 

default setting is

 

 

 

 

 

Standard. The

 

 

 

 

 

Smooth setting

 

 

 

 

 

should be used if you

 

 

 

 

 

are having print

 

 

 

 

 

quality problems with

 

 

 

 

 

very smooth heavy

 

 

 

 

 

paper.

Envelope Control

Normal*

 

Alternate 1

 

Alternate 2

Enable this feature if es are sticking together in the output bin. This setting reduces the fuser temperature.

Environment

Normal*

 

Low Temp

Enable this feature if the product is operating in a low temperature environment and you are having problems with print quality such as blisters in the printed image.

ENWW

Tools for troubleshooting 341

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HP Enterprise 500 Smooth setting, Heavy Paper Standard, Envelope Control Normal Alternate, Environment Normal