Paper does not feed automatically

Cause

Solution

 

 

The Manually Feed Prompt item is set to Always. The

Open the tray, reload the media, and then close the tray.

product always prompts for manual feed, even if the tray is

Or, change the Manually Feed Prompt setting to Unless

loaded.

 

loaded, so that the product prompts for manual feed only

 

when the tray is empty.

The Use Requested Tray setting on the product is set to Exclusively, and the requested tray is empty. The product will not use another tray.

Load the requested tray.

Or, change the setting from Exclusively to First on the Trays menu. The product can use other trays if no media is loaded in the specified tray.

ENWW

Solve paper handling problems 493