![](/images/backgrounds/286740/hewlett-packard-laserjet-enterprise-500-service-manual-120071316x1.png)
Component tests
Component test (special-mode test)
This test activates individual parts independently to isolate problems.
Each component test can be performed once or repeatedly. If you turn on the Repeat option from the
NOTE: The front or side door interlocks must be defeated to run the component tests. Some tests may require that the ITB and print cartridges be removed. The control panel display prompts you to remove some or all cartridges during certain tests.
1.Press the Home button.
2.Open the following menus:
●Administration
●Troubleshooting
●Diagnostic Tests
3.Press the Down arrow button to highlight the Component Test item, and then press the OK button.
4.Select the component test options for the test you want to run.
Table
Component test | Motor or solenoid number | Comments | |
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Transfer Motors | M5 |
| All motors related to cartridges and belts |
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|
Belt Only | M10 |
| Remove all print cartridges to perform |
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|
| this test. Rotates the ITB belt. You can |
|
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| hear the auger motor running. |
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|
Cartridge Motors | ● | M3: yellow | Activates three drum motors at a |
| ● M4: magenta and cyan | specified speed for 10 seconds. | |
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| ||
| ● | M5: black |
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|
Black Laser Scanner | M8 |
| Activates the black/cyan scanner motor |
|
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| for 10 seconds. |
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|
Cyan Laser Scanner | M8 |
| Activates the black/cyan scanner motor |
|
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| for 10 seconds. |
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|
Magenta Laser Scanner | M9 |
| Activates the yellow/magenta scanner |
|
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| motor for 10 seconds. |
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Yellow Laser Scanner | M9 |
| Activates the yellow/magenta scanner |
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| motor for 10 seconds. |
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280 Chapter 3 Solve problems | ENWW |