HP Enterprise 500 Finding important information on the configuration pages, Diagnostics menu

Finding important information on the configuration pages

Certain information, such as the firmware date codes, the IP address, and the e-mail gateways, is especially helpful while servicing the product. This information is on the various configuration pages.

Table 3-14Important information on the configuration pages

Type of information	Specific information	Configuration page
Firmware date codes	DC controller	Look on the main configuration page,
When you use the remote firmware upgrade		under “Device Information.”
	Firmware datecode	Look on the main configuration page,
procedure, all of these firmware components
are upgraded.		under “Device Information.”
	Embedded Jetdirect firmware version	Look on the embedded Jetdirect page,
		under “HP Jetdirect Configuration.”
Accessories and internal storage	External disk (optional)	Look on the main configuration page,
All optional devices that are installed on the		under “Installed Personalities and
		Options.” Shows model and capacity.
product should be listed on the main
	Embedded HP Jetdirect	Look on the main configuration page,
configuration page.
In addition, separate pages print for the		under “Installed Personalities and
		Options.” Shows model and ID.
optional paper handling devices and the fax
	Total RAM	Look on the main configuration page,
accessory. These pages list more-detailed
information for those devices.		under “Memory.”
	Duplex unit	Look on the main configuration page,
		under “Paper Trays and Options.”
Additional 500-sheet feeders	Additional 500-sheet feeders	Look on the main configuration page,
		under “Paper Trays and Options.”
Engine cycles and event logs	Engine cycles	Look on the main configuration page,
Total page counts and maintenance kit		under “Device Information.”
counts are important for ongoing product
maintenance.
The configuration page lists only the three
most recent errors. To see a list of the 50
most recent errors, print an event log from
the Diagnostics menu.
Event-log information	Event-log information	Look on the main configuration page,
		under “Event log.”

306 Chapter 3 Solve problems ENWW