Table 3-5Connectivity LED, product operational

LED color

Description

 

 

 

Green

●

Normal operation

 

 

◦

Formatter is operating normally

 

 

◦

Firmware is operating normally

 

 

◦

Control panel is connected

 

 

 

Yellow

●

Formatter cannot connect to the control panel

 

 

◦

Check control panel connections

 

 

◦

Verify control panel functionality

 

 

 

Red

●

Formatter error or failure

 

 

◦

Serial peripheral interface (SPI) flash memory boot error

 

 

◦

Power on self test (formatter) failed

 

 

◦

Diagnostic (formatter) failed

 

 

 

 

Off

TIP:

 

The connectivity LED is off if the power cord is unplugged, the product power button is in

 

the off position, or the product is in Sleep mode.

 

●

Firmware or system freeze

 

 

◦

Check the control panel for an error message

 

 

◦

Control panel failure

 

NOTE: This condition is not usually caused by a formatter failure.

 

Turn the power off, and then on again.

 

If the error persists, perform a firmware upgrade.

 

 

 

 

HP Jetdirect LEDs

The embedded HP Jetdirect print server has two LEDs. The yellow LED indicates network activity, and the green LED indicates the link status. A blinking yellow LED indicates network traffic. If the green LED is off, a link has failed.

For link failures, check all the network cable connections. In addition, you can try to manually configure the link settings on the embedded print server by using the product control-panel menus.

1.Press the Home button.

2.Press the Down arrow button to highlight the Administration menu, and then press the OK button.

3.Press the Down arrow button to highlight the Network Settings menu, and then press the OK button.

4.Press the Down arrow button to highlight the Jetdirect Menu option, and then press the OK button.

ENWW

Tools for troubleshooting 253