Table 3-35Causes and solutions for wrapping jams

Cause

Solution

 

 

The fuser roller or pressure roller is dirty.

Execute a fuser roller cleaning.

 

 

The guide of the fuser delivery unit is dirty.

Clean the guide.

 

 

The fuser roller or the pressure roller is worn

Replace the fuser.

or deformed.

 

 

 

Table 3-36Causes and solutions for fuser delivery stationary jams

Cause

Solution

 

 

The fuser roller or pressure roller is worn or

Replace the fuser.

deformed.

 

 

 

The fuser delivery roller is deformed.

 

 

 

The gear of the fuser delivery roller is

 

damaged.

 

 

 

The fuser output sensor lever is set incorrectly

Check the sensor lever to make sure it is set correctly. If it is damaged, replace

or damaged.

the fuser.

 

 

The spring of the fuser output sensor lever is

Check the spring and place it in correct position.

unhooked.

 

 

 

Poor contact of the fuser delivery sensor

Reconnect the intermediate connector (J95) of the fuser output sensor and the

connector.

connector (J123) on the DC controller PCA.

 

 

The fuser output sensor is defective.

Run the sensor test to verify that the fuser output sensor is functioning properly.

 

If it is not replace the fuser output sensor.

 

 

Table 3-37Causes and solutions for residual media jams

Cause

Solution

 

 

The fuser loop sensor is defective.

Check the fuser loop sensor using the sensor monitor mode. If the sensor is

 

defective, replace the fuser.

 

 

The spring of the fuser-delivery-sensor lever is

Check the spring of the fuser and place it in the correct position.

unhooked.

 

 

 

The fuser-delivery-sensor lever is damaged.

Replace the sensor (SR5).

 

 

Poor contact of the fuser-delivery-sensor

Reconnect the connectors of the fuser-delivery media-feed connector (J46),

connector.

intermediate (J95) and the DC controller PCA (J123).

 

 

The fuser-output sensor is defective.

Check the fuser output sensor using the sensor monitor mode. If the sensor is

 

defective, replace the sensor (SR5).

 

 

Poor contact of the duplexing repick sensor

Reconnect the connectors of the duplexing media-reverse sensor (J8 and J9)

connector.

and the duplexing driver PCA (J107).

 

 

The duplexer re-feed is defective.

Check the duplexer re-feed sensor. If the sensor is defective, replace the right

 

door.

 

 

484 Chapter 3 Solve problems

ENWW