11.00.YY Internal clock error

Description

The product real time clock has experienced an error.

01=dead clock

02=dead real time clock

Recommended action

Whenever the product is turned off and then turned on again, set the time and date at the control panel.

If the error persists, you might need to replace the formatter.

13.00.00

Description

Generic jam event code.

Recommended action

Check the product for a jam.

13.A3.D3

Description

Tray 3 misfeed jam.

Recommended action

Check the optional tray for a jam.

13.A3.FF

Description

Power on jam at the Tray 3 feed sensor.

Recommended action

Check the product for a jam.

13.B2.9C

Description

Page at duplex switchback jam.

Recommended action

Check the product for a jam.

ENWW

Tools for troubleshooting 399

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HP Enterprise 500 manual YY Internal clock error, 13.00.00, 13.A3.D3, 13.A3.FF, 13.B2.9C