11.00.YY Internal clock error
Description
The product real time clock has experienced an error.
◦01=dead clock
◦02=dead real time clock
Recommended action
Whenever the product is turned off and then turned on again, set the time and date at the control panel.
If the error persists, you might need to replace the formatter.
13.00.00
Description
Generic jam event code.
Recommended action
Check the product for a jam.
13.A3.D3
Description
Tray 3 misfeed jam.
Recommended action
Check the optional tray for a jam.
13.A3.FF
Description
Power on jam at the Tray 3 feed sensor.
Recommended action
Check the product for a jam.
13.B2.9C
Description
Page at duplex switchback jam.
Recommended action
Check the product for a jam.
ENWW | Tools for troubleshooting 399 |