HP Enterprise 500 manual 10.XX.34 Used supply in use, 10.XX.40 Genuine HP supplies installed

TIP: Advise the customer that HP recommends that they have replacement supplies available to install when the print quality is no longer acceptable.

10.XX.34 Used supply in use

Description

The indicated cartridge is used.

◦10.00.34 (event code) Black print cartridge

◦10.01.34 (event code) Cyan print cartridge

◦10.02.34 (event code) Magenta print cartridge

◦10.03.34 (event code) Yellow print cartridge

Recommended action

If you believe this is a genuine HP supply, go to www.hp.com/go/anticounterfeit.

NOTE: Removing a cartridge from one product and then installing it in a different product (for testing functionality) will cause this event code.

10.XX.40 Genuine HP supplies installed

Description

More than one genuine HP print cartridge has been installed.

◦10.00.40 (event code) Black print cartridge

◦10.01.40 (event code) Cyan print cartridge

◦10.02.40 (event code) Magenta print cartridge

◦10.03.40 (event code) Yellow print cartridge

Recommended action

No action necessary.

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