Jam causes and solutions

Jams in the output bin

Table 3-33Causes and solutions for delivery delay jam

Cause

Solution

 

 

The output-bin media-full sensor lever is

Replace the paper delivery assembly. See Delivery assembly on page 228.

damaged.

 

 

 

Poor contact of the output-bin media-full

Reconnect the connectors of the output bin full sensor (SR6) (J47) to DCC PCA

sensor connector.

(J123).

 

 

The output-bin media-full sensor is defective.

Check the output-bin full sensor (SR6) by using the manual sensor test. Toggle

 

the sensor to determine if the value changes for "F." If the value does not

 

change, replace paper delivery assembly.

 

 

Poor contact of the fuser-motor (M2)

Reconnect the connectors of the fuser motor (J117), (J15), and the DC

connector.

controller PCA (J105).

 

 

The fuser motor (M2) is defective.

Execute the fuser-motor driving test in the actuator-drive mode. If the motor is

 

defective, replace the fuser motor (M2).

 

 

Jams in the fuser and transfer area

Table 3-34Causes and solutions for fuser delivery delay jams

Cause

Solution

 

 

The lever for the loop-sensors (loop 1 and

Check the loop-sensor lever and place it in the correct position. If the jam

loop 2) is not set correctly.

persists, replace the fuser.

 

 

The spring of the fuser-delivery-sensor lever is

Check the spring of the fuser and right-door sensor levers and place them in

unhooked.

the correct position. If the jam persists, replace the fuser.

 

 

The fuser-delivery-sensor lever is damaged

Replace the fuser.

 

 

Poor contact with the fuser-delivery connector

Reconnect the connectors of the fuser output sensor (SR5) (J45), intermediate

 

(J95) and the DC controller PCA (J123).

 

 

The fuser-delivery sensor is defective

Check the fuser-delivery sensor with the sensor monitor mode. If the sensor is

 

defective, replace the sensor (SR5).

 

 

Poor contact of the fuser-motor connector (M2)

Reconnect the connectors of the fuser motor (J15) and the DC controller PCA

 

(J117).

 

 

The fuser motor is defective

Execute the fuser-motor driving test in the actuator-drive mode. If the motor is

 

defective, replace the fuser motor (M2).

 

 

The fuser pressure release sensor (SR7) is

Execute a manual sensor test to verify the sensor is working by manually

defective.

toggling the sensor. Check "H" to see if the value changes. If not, replace the

 

sensor.

 

 

ENWW

Clear jams 483