Table 3-30Troubleshooting menu (continued)

First level

Second level

Third level

Fourth level

Values

Description

 

 

 

 

 

 

Diagnostic Tests

Disable Cartridge

 

 

 

Use this feature to

 

Check

 

 

 

put the product into

 

 

 

 

 

a special mode in

 

 

 

 

 

which you can

 

 

 

 

 

remove a print

 

 

 

 

 

cartridge and still

 

 

 

 

 

print internal pages.

 

 

 

 

 

This can help you

 

 

 

 

 

identify the source of

 

 

 

 

 

a problem.

 

 

 

 

 

When you are

 

 

 

 

 

finished testing,

 

 

 

 

 

press the OK button

 

 

 

 

 

on the product

 

 

 

 

 

control panel to

 

 

 

 

 

return to the

 

 

 

 

 

Troubleshooting

 

 

 

 

 

menu.

 

 

 

 

 

To return to normal

 

 

 

 

 

product operation,

 

 

 

 

 

press OK and

 

 

 

 

 

reinstall the

 

 

 

 

 

cartridge.

 

 

 

 

 

 

 

Paper Path

 

 

Start Test

Use this feature to

 

Sensors

 

 

 

initiate a test of the

 

 

 

 

 

paper path sensors.

 

 

 

 

 

 

 

Paper Path Test

Print Test Page

 

Print

Use this menu to

 

 

 

 

 

generate a test page

 

 

 

 

 

for testing paper

 

 

 

 

 

handling features.

 

 

 

 

 

You can define the

 

 

 

 

 

path that is used for

 

 

 

 

 

the test in order to

 

 

 

 

 

test specific paper

 

 

 

 

 

paths.

 

 

 

 

 

 

 

 

Source Tray

 

Select from a list of

 

 

 

 

 

the available trays.

 

 

 

 

 

 

 

 

 

Test Duplex Path

 

Off*

 

 

 

 

 

On

 

 

 

 

 

 

 

ENWW

Tools for troubleshooting 385