HP Enterprise 500 manual 50.WX.YZ Fuser error To continue, turn off then on

50.WX.YZ Fuser error To continue, turn off then on

Description

The fuser has experienced an error.

W = fuser error code, X = fuser mode, Y = previous printer sleep state, Z = next printer sleep state

Recommended action

W = 2

Fuser warm-up failure

1.Reconnect the connector (J50) between the fuser and the DC controller PCA.

2.Turn the product off. Remove the fuser, and then reinstall it.

3.If the error persists, replace the fuser wire harness.

4.If the error persists, replace the fuser.

W = 3

Low fuser temperature 1

1.Remove and then reseat the fuser.

2.Check the paper type setting using the product menus and in the printer driver. Make sure that they match and are correct for the type of media being used.

3.Replace the fuser.

4.If this product has been previously serviced, check the connector (J50) on the DC controller PCA.

W = 4

High fuser temperature 1

1.Remove and then reseat the fuser.

2.Check the paper type setting using the product menus and in the printer driver. Making sure that they match and are correct for the type of media being used.

3.Replace the fuser.

4.If this product has been previously serviced, check the connector (J50) on the DC controller PCA.

W = 6

ENWW Tools for troubleshooting 421