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9
Troubleshooting
Troubleshooting “quick start”
Kodak provides several methods to help you troubleshoot your
•Turn off your printer and then unplug it. Wait five seconds, and then plug the power cord back into the printer. Finally, turn the printer back on.
•Confirm that you are using a 2.0 USB cable to connect the printer to your computer. If you need to buy one, they are available online at www.kodak.com/go/aio, or from your local electronics and printer retailer.
•Make sure that you have the most
•View the troubleshooting information found in Kodak Home Center software on your computer. After opening Home Center, click the question mark (?) button:
•Macintosh: The button is located at the
•Windows: The button is located at the
Use the Help window to view troubleshooting topics. (Windows users can also select Troubleshoot from the Help panel on the main Home Center window.)
•You can also get troubleshooting help at the Kodak Web site. Visit www.kodak.com/ go/support for support for your Kodak printer.
Note: Many issues with degradation in performance or print quality can be resolved by meeting or exceeding the recommended system requirements. See Chapter 10 on page 71.
General troubleshooting
Printer fails to power on
Probable Cause
The power supply is not properly connected.
Kodak ESP 7 Printer User Guide | 71 |