Chapter 9

Probable Cause 5

A Virtual Private Network (VPN) is preventing the printer from accessing your computer.

Corrective Action

Try temporarily disabling the VPN before proceeding with the installation.

Note: The All-in-One printer functionality will be limited during VPN sessions.

Probable Cause 6

The Ethernet cable is not plugged in to the router, switch, or hub. The cable may also be defective.

Corrective Action

Try reinserting the cables. Or, if necessary, try a different cable.

Probable Cause 7

The All-in-One printer is assigned an AutoIP address instead of DHCP.

Corrective Action

This indicates that the printer is not connected properly to the network. Check the following:

Make sure all cables are connected properly and securely.

If the cables are connected properly, your access point, router, or home gateway might not be sending an address. If this is the case, you might need to reset the device.

Make sure the All-in-One printer is on the correct network.

Restart your All-in-One printer.

Probable Cause 8

The printer is on the wrong Subnet or gateway.

Corrective Action

Print a network configuration page, and verify that the router and printer are on the same subnet and gateway.

To print the network configuration page

1On the control panel of the printer, press Menu.

2

Press

until Network Settings is highlighted, and then press OK.

3

Press

until Print Network Configuration is highlighted, and then press OK.

Kodak ESP 7 Printer User Guide

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Image 97
Kodak ESP 7 manual To print the network configuration