Chapter 9
Kodak ESP 7 Printer User Guide 89
Probable Cause 5
A Virtual Private Network (VPN) is preventing the printer from accessing your computer.
Corrective Action
Try temporarily disabling the VPN before proceeding with the installation.
Probable Cause 6
The Ethernet cable is not plugged in to the router, switch, or hub. The cable may also be
defective.
Corrective Action
Try reinserting the cables. Or, if necessary, try a different cable.
Probable Cause 7
The All-in-One printer is assigned an AutoIP address instead of DHCP.
Corrective Action
This indicates that the printer is not connected properly to the network. Check the
following:
•Make sure all cables are connected properly and securely.
•If the cables are connected properly, your access point, router, or home gateway might
not be sending an address. If this is the case, you might need to reset the device.
•Make sure the All-in-One printer is on the correct network.
•Restart your All-in-One printer.
Probable Cause 8
The printer is on the wrong Subnet or gateway.
Corrective Action
Print a network configuration page, and verify that the router and printer are on the same
subnet and gateway.
To print the network configuration page
1On the control panel of the printer, press Menu.
2Press until Network Settings is highlighted, and then press OK.
3Press until Print Network Configuration is highlighted, and then press OK.
Note: The All-in-One printer functionality will be limited during VPN sessions.