Transfer All to My PC

Troubleshooting

Macintosh OS X troubleshooting

Non-intel Mac only: black screen or screen freeze occurs when applying printer settings via the Home Center software

Probable Cause

This error only occurs with non-Intel Macintosh computers running Leopard OS version

10.5.Apple has confirmed that there are problems running the latest version (Leopard) on G5 processors.

Corrective Action

Upgrade to Macintosh OS 10.5.2.

Windows Vista troubleshooting

WIA (Windows Image Acquisition) error: service has stopped working

This results in the inability to connect a camera and transfer pictures from the camera.

Neither the camera nor the printer is visible through theoption on the Print Photo Options menu.

Probable Cause 1

The USB cable is unplugged and reconnected to the printer.

Probable Cause 2

When a printer-terminated error occurs.

Probable Cause 3

Power is interrupted.

Corrective Action

Restart the computer and printer.

Home Center software on Windows works incorrectly following software upgrade

Probable Cause

Some changes in the Home Center software on Windows systems may have been affected by enabled Security and/or User Account Control settings.

Corrective Action

1Right-click on the Home Center icon (shortcut) on the Desktop.

2Select Properties.

3Select the Compatibility tab.

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Kodak ESP 7 Printer User Guide

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Kodak ESP 7 manual Macintosh OS X troubleshooting, Windows Vista troubleshooting