If you need to call Customer Support | Kodak ESP 7 guide

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If you need to call Customer Support

When you contact Kodak Customer Support for All-in-One printer assistance, the service representative may ask you for some background information, as well as information about your specific issue. If you can have ready access to it, it may save you time.

Useful for the Kodak service technician:

•Kodak Service Number (located inside or on the outside of the printer)

•Printer model number (located on back of the printer)

•Control panel error message, if any

•A printed test page (see “Monitoring and adjusting the printer's performance” on page 61)

•Computer model and operating system

•Computer processor type and speed (MHz)

•Amount of computer memory (RAM) and free hard disk space

•Exact Home Center error message received, if applicable

Windows PC only:

•Exact printer error message received in the printer status monitor

•Version of Kodak Home Center software. (From the Home Center Help panel, click

the Info button to view the About box)

Kodak ESP 7 Printer User Guide

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Kodak ESP 7 manual If you need to call Customer Support

Contents

All-in-One Printer Page Table of Contents Handling Paper Setting Up Your Printer Maintaining Your Printer Viewing and Printing PhotosCopying Scanning Troubleshooting Product and Safety Specifications Waste Electrical and Electronic Equipment Labeling Help menu options Getting HelpHelp menu Support Description Internet Address Contacting Kodak Customer Service & SupportGetting answers to frequently-asked questions Support at Kodak.com Printer Overview All-in-One printer features Number Component name Major components of the ESP 7 All-in-One printer Memory cards supported Memory card slots USB host port Number Name Description Control panel layout Color ink level monitor Black ink level monitor LCD screen Using the 4-way navigation buttons Using the control panelAdjusting the control panel position Preview Using the OK button Using the Zoom buttons Using the Menu button Using the on-screen keyboard Using the Start buttonUsing the Cancel button Number Description Using the All-in-One printer menusMenu layout Displays Copy Photo Options Menu structure On/Off Light Printer Power Cord LightStatus lights Memory Card Slot Light Home Center for Windows Wi-Fi Status LightAll-in-One printer Home Center software Home Center for Macintosh Chapter Printer Overview Selecting a printer location Setting Up Your PrinterConfiguring printer settings Configuring basic settings Menu Options Settings Printer settings options Networking resources Configuring network settingsSetting your Kodak printer as the default Configuring an Ethernet network connection Ethernet setup Configuring a wireless network connection LED Status Description What you need to know before you connect Menu Options Settings / Action Configuring basic wireless Wi-Fi settingsNetwork Settings options Wi-Fi setup wizard Chapter Key/Passphrase Description Security String Connecting to an unlisted network Address or subnet Printer entry format Mask format Setting up an IP address For Windows Verifying network configurationPrinting network configuration For Windows Switching the printer connection typeUSB to Wi-Fi For Macintosh USB to Ethernet setupWi-Fi to Ethernet Ethernet to Wi-Fi USB to Ethernet Setup Setting Up Your Printer Kodak ESP 7 Printer User Guide Things to keep in mind Handling PaperHandling paper Loading the paper trays Handling Paper Loading plain paper Loading photo paper Loading legal size paper Loading envelopes Loading an original for copying or scanning Loading originals Handling Paper Kodak ESP 7 Printer User Guide Viewing and Printing Photos Device Type Printer Slot Configuring photo print settingsViewing photos Print Photos Options Menu Options View Settings / Select Printing photos from a PictBridge camera Printing photos Chapter Printing tagged images Printing from a Bluetooth-enabled device Range Printing multiple photosPrinting panoramic photos Zooming and cropping photos Transferring images to a Windows computer Transferring images to a computer Transferring images to a Macintosh computer Simple copying Adjusting copy settingsCopying Copy Document Options Menu Options View Settings Copy Photo Options Preview Yes Save As Defaults Before you start Scanning Simple document scans Simple scanning Scanning multiple originals simultaneously Adjusting scan settingsSimple image scans Scan options General care Maintaining Your Printer Cleaning the scanner lid Cleaning the scanner glass Monitoring and adjusting the printers performance Menu Options Select Maintenance OptionsReplacing ink cartridges Printhead Color ink cartridge Black ink cartridge Maintaining Your Printer Replacing the printhead Printhead Color ink cartridge Black ink cartridge Chapter Maintaining Your Printer Upgrading the printer software for Windows Upgrading the printer software for Macintosh Printer fails to power on TroubleshootingTroubleshooting quick start General troubleshooting Corrective Action Device not recognized Multiple paper feed Ink cartridge not recognized No communication with computer Multiple pictures not scanned properly To check the paper No paper feed Printer not responding Paper jam Wrong paper size Transfer pictures failureUser guide on the CD is obsolete Windows Vista troubleshooting Macintosh OS X troubleshooting Envelope printing incorrect Print troubleshooting Picture print smudged PictBridge camera not detectedPicture cropped Poor print quality Picture will not print Print too dark Print skewed or slantedPrint spotted Printing stops Printing slow Copy cut off Copy troubleshootingScan troubleshooting White edges on borderless prints Computer unable to detect the All-in-One printer Network troubleshootingWired network troubleshooting Scanned image blank To check your LAN card Windows Printer not found No TCP/IP Cables are not connected properly To print the network configuration No Ssid Wireless troubleshootingNo IP address with cable modem without a router Ssid is not visible because it is at the bottom of the list Cannot connect to network Weak signal Invalid WEP Key Unsupported authentication or encryption type Invalid WPA Passphrase Another device connected to the access point Print Performance Product and Safety SpecificationsPhoto Printing Features Photo Printing Features Copy Photo Features Copy Document FeaturesCopy Photo Features Copy Document Features Connectivity Scanning FeaturesPaper Tray Features Ink Tanks Software Support Physical SpecificationsWarranty Macintosh System RequirementsPapers Supported Windows PC Paper Sizes Supported Safety SpecificationsPaper Sizes for PC and Macintosh computers Parts Power Location FCC Compliance and Advisory Regulatory ComplianceEnvironment IC Radiation Exposure Statement FCC and Industry Canada Canadian DOC Statement German Compliance StatementWaste Electrical and Electronic Equipment Labeling Computer-to-computer See Ad hoc Glossary Glossary Peer-to-peer network See ad hoc Tagged Images See Dpof Kodak ESP 7 Printer User Guide 109 Glossary 110 Kodak ESP 7 Printer User Guide If you need to call Customer Support Page Numerics Index 107 MAC Address, definition Mac OS Standard format HFS Macintosh Peer-to-peer network See Ad hoc Regulatory compliance Removing a memory device from Vista troubleshooting WPS, definition 120 Kodak ESP 7 Printer User Guide 1K3279