Getting Help

Getting answers to frequently-asked questions

See “Troubleshooting” on page 71 for help resolving a number of issues about printing, copying, scanning, and configuring the wireless service on your printer.

Contacting Kodak Customer Service & Support

Kodak provides several resources to help you answer questions about your printer.

Support at Kodak.com

Support

Description

Internet Address

 

 

 

All-in-One

Support Center home page

www.kodak.com/go/support

printer

 

 

Get support for your product (FAQs,

www.kodak.com

support

troubleshooting information, etc.).

 

 

 

 

Tip: Print a test page before

 

 

contacting Kodak support (see ““If

 

 

you need to call Customer Support”

 

 

on page 111).

 

 

 

 

 

Purchase a full range of digital

www.kodak.com/go/accessories

 

camera and printer accessories.

 

 

 

 

 

Download latest printer software,

www.kodak.com/go/downloads

 

firmware, drivers, setup booklet, and

 

 

user guide for your printer.

 

 

 

 

Software

View online tutorials for using Home

www.kodak.com/go/howto

 

Center software (Windows only).

 

 

 

 

 

Get information on Kodak EasyShare

www.kodak.com/go/easysharesw

 

software.

 

 

 

 

 

Get help with the Windows operating

www.kodak.com/go/pcbasics

 

system and working with digital

 

 

images.

 

 

 

 

Wi-Fi and

Get help with the Wi-Fi and Ethernet.

www.kodak.com/go/inkjetnetworking

Ethernet

 

 

 

 

 

Other

Learn ways to use your All-in-One

www.kodak.com/eknec

 

printer to create fun and memorable

and then click the Tips & Projects

 

projects

Center tab on the page

 

 

 

 

Register your printer.

www.kodak.com/go/register

 

 

 

 

Locate Telephone Customer Support

www.kodak.com/go/dfiswwcontacts

 

numbers in various countries

 

 

 

 

2

Kodak ESP 7 Printer User Guide

Page 10
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Kodak ESP 7 manual Getting answers to frequently-asked questions, Contacting Kodak Customer Service & Support