Chapter 9
Corrective Action
•Correct any connection problems and try again.
•If the file system is corrupt, reformat it.
•Disconnect the unsupported device.
Note: If the USB drive uses an NTFS or HFS formatting system, the printer may not be able to read it. Macintosh users may need to transfer these files directly to their computer, and then print to the printer from there.
Ink cartridge not recognized
Probable Cause 1
The color or black ink cartridge installed was not recognized.
Warning: Generic or
Corrective Action
Install a genuine Kodak ink cartridge.
Probable Cause 2
One of the ink cartridges needs to be replaced.
Corrective Action
Replace the ink cartridge.
Multiple paper feed
Probable Cause
Multiple sheets of paper were pulled through printer.
Corrective Action
Caution: Kodak Inkjet paper is recommended for your Kodak
1Remove the paper from the paper tray.
2Carefully “fan” the paper to keep the sheets from sticking together.
3Reload the paper tray. Do not overfill.
4Press OK.
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