Troubleshooting
84 Kodak ESP 7 Printer User Guide

White edges on borderless prints

Probable Cause 1
White edges can appear when there are slight misalignments between the printer and
paper. Some software applications are able to “hide” these small misalignments so that the
prints look borderless.
Corrective Action
•Realign the paper in the tray.
•Use the application's Fit to Page/Fill Page option, or resize the picture so it is slightly
larger than the paper size.
Probable Cause 2
If the image's proportions or dimensions are not compatible with the selected paper size,
the print usually will not be borderless. For example, if a square image is printed on 4 x 6-
inch paper, it will often print as a 4 x 4 inch image, with white edges on each side of the
print job.
Corrective Action 2
Crop the image so it is compatible with the selected paper size.
Copy troubleshooting

Copy cut off

Probable Cause
The original is larger than the paper loaded.
Corrective Action
When the original is larger than the paper loaded, use the Fit to Page feature to reduce
copy size to fit the size of the paper loaded.
Scan troubleshooting

Scan fails

Probable Cause 1
Your computer is not turned ON.
Corrective Action
Turn on your computer.