Kodak ESP 7 manual Device not recognized, Corrective Action

Troubleshooting

Corrective Action

•Make sure the electrical power cord is connected to the alternating current power adapter and is plugged into a grounded power outlet or power strip.

•If using a power strip, make sure it is turned on.

•If using a switched power outlet, make sure the switch is on.

•Make sure the power outlet is supplying power.

•Verify the light on the Kodak printer power cord plug is lit.

Probable Cause 2

The USB cable was unplugged from the printer and then reconnected; or, power to the printer is interrupted.

Corrective Action

Restart the computer.

Probable Cause 3

The USB cable is not 2.0 compliant.

Corrective Action

1Replace the USB cable with a USB 2.0 compliant cable.

Note: For optimal quality and performance, use a good-quality high speed USB 2.0 cable. When connecting to the Kodak All-in-One printer, use the USB ports located in the back of the computer. Any USB 2.0 hubs that are used should be self- powered.

2Restart the computer.

If none of the above corrects the problem, contact Kodak support.

Device not recognized

Probable Cause

Any of the following can prevent your Kodak All-in-One printer from reading a connected device (digital camera, USB drive, or memory card).

•The camera is turned OFF.

•The USB connector on a USB drive is not fully inserted into the USB port.

•The memory card is not completely inserted, or is not inserted into the correct card slot.

•The file system on the device is corrupt.

•More than one device is inserted at a time.

•The USB device is not supported.

•The USB cable is faulty.

72 Kodak ESP 7 Printer User Guide