Safety Instructions
Operating Instructions
Troubleshooting Tips
Consumer Support
Before you call for service…
Troubleshooting Tips
Problem | Possible Causes | What To Do | ||
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Oven light does not work | Light bulb is loose or defective. | • Tighten or replace the bulb. | ||
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| The pad operating the oven light | • Call for service. | ||
| is broken. |
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Oven will not | The oven temperature is too | • Allow the oven to cool to room temperature and | ||
| high to set a | reset the controls. | ||
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| The oven door is not fully closed. | • Close door. | ||
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| Oven controls improperly set. | • See the Using the | ||
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“Crackling” or | This is the sound of the | • This is normal. | ||
“popping” sound | metal heating and cooling |
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| during both the cooking and |
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| cleaning functions. |
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Excessive smoking | Excessive soil. | • Touch the CLEAR/OFF pad. Open the windows to | ||
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| rid the room of smoke. Wait until the LOCKED DOOR | |
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| light goes off. Wipe up the excess soil and reset the | |
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| clean cycle. | |
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Oven door will not open | Oven too hot. | • Allow the oven to cool below locking temperature. | ||
after a clean cycle |
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Oven not clean after a | Oven controls improperly set. | • See the Using the | ||
clean cycle |
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Oven was heavily soiled. | • Clean up heavy spillovers before starting the clean | |||
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| cycle. Heavily soiled ovens may need to | |
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| again or for a longer period of time. | |
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“LOCK DOOR” flashes | The | • Close the oven door. | ||
in the display | selected but the door is not |
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| closed. |
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LOCKED DOOR light | The oven door is locked | • Touch the CLEAR/OFF pad. Allow the oven to cool. | ||
flashes in the display | because the temperature |
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| inside the oven has not |
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| dropped below the |
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| locking temperature. |
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You have a function error code. | • Touch the CLEAR/OFF pad. Allow the oven to cool for | |||
letter” flash in the display |
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| one hour. Put the oven back into operation. | |
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| Function error code repeats. | • Disconnect all power to the oven for 5 minutes | ||
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| and then reconnect power. If the function error | |
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| code continues repeating, call for service. | |
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