GE JGSP28 Before you call for service…, yellow-tippedflames, A–Yellowflames, B–Yellowtips

Models: JGSP28

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Before you call for service…

Before you call for service…

www.GEAppliances.com

Troubleshooting Tips

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem

Possible Causes

What To Do

Burners have yellow or

The combustion quality of

Use the illustrations below to determine if your burner

yellow-tipped flames

burner flames needs to be

flames are normal. If burner flames look like A, call for

 

determined visually.

service. Normal burner flames should look like B or C,

 

 

depending on the type of gas you use. With LP gas, some

 

 

yellow tipping on outer cones is normal.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

A–Yellow flames

B–Yellow tips

C–Soft blue flames

 

 

 

Call for service

on outer cones

Normal for natural

 

 

 

 

Normal for LP gas

gas

 

 

 

 

Control knobs

Knob isn’t pushed down.

To turn from the OFF position, push the knob in and

will not turn

 

 

then turn.

 

 

 

 

 

 

Burners do

Plug on range is not

Make sure electrical plug is plugged into a live, properly

not light

completely inserted in the

grounded outlet.

 

 

 

electrical outlet.

 

 

 

 

 

 

 

 

Gas supply not connected

See the Installation Instructions that came with your

 

or turned on.

range.

 

 

 

 

 

 

 

A fuse in your home may be

Replace the fuse or reset the circuit breaker.

 

blown or the circuit breaker

 

 

 

 

tripped.

 

 

 

 

 

 

 

 

Burner parts not replaced

See the Care and cleaning of the range section.

 

correctly.

 

 

 

 

 

 

 

Control Lockout feature

 

 

If LOC ON appears in the display, the oven control is

is activated

 

 

locked. Turn this feature off to use the oven. See the

 

 

 

Control Lockout section.

 

 

 

 

 

Ticking sound of spark

Control knob is still

Turn the knob out of the LITE position to the desired

igniter persists after

in the LITE position.

setting.

 

 

burner lights

 

 

Turn the burner off and relight. If ticking is still

 

 

 

 

 

 

present, call for service.

 

 

 

 

 

Burner flames very

Improper air to gas ratio.

If range is connected to LP gas, check all steps

large or yellow

 

 

in the Installation Instructions that came with

 

 

 

your range.

 

 

 

 

 

 

Oven light does

Light bulb is loose or defective. Tighten or replace the bulb.

 

not work

 

 

 

 

 

Switch operating

Call for service.

 

 

 

 

 

 

light is broken.

 

 

 

 

 

 

Oven will not work

Plug on range is not completely

Make sure electrical plug is plugged into a live, properly

 

inserted in the electrical outlet.

grounded outlet.

 

 

 

 

 

 

A fuse in your home may be

Replace the fuse or reset the circuit breaker.

 

blown or the circuit

 

 

 

 

breaker tripped.

 

 

 

 

 

 

 

Oven controls improperly set. See the Using the oven section.

 

 

 

 

Door left in the locked position. If necessary, allow the oven to cool; then unlock

 

 

 

the door.

 

27

Safety Instructions Operating Instructions Care and Cleaning Troubleshooting Tips Consumer Support

Page 27
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GE JGSP28 Before you call for service…, yellow-tippedflames, A–Yellowflames, B–Yellowtips, Call for service, Control knobs