BEFORE YOU CALL FOR SERVICE
SURFACE BURNER FAILS TO LIGHT.
•Check to be sure plug is securely inserted into receptacle.
•Check or
•Check power supply.
•Check to be sure burner is correctly rated for your kind of gas.
•Check to be sure burner ports or ignition ports are not clogged.
•Check to be sure ignitor is dry and clicking. Burner will not light if ignitor is damaged, soiled or wet. If ignitor doesn’t click, turn control knob OFF.
•Check to be sure burner cap is correctly seated on the burner base.
SURFACE BURNER FLAME LIFTS OFF PORTS.
•Check to be sure a pan is sitting on the grate above.
•Contact an authorized servicer.
THE FLAME IS UNEVEN.
•Burner ports may be clogged.
•Flame may need to be adjusted. Contact an authorized servicer.
SURFACE BURNER FLAME IS YELLOW IN COLOR.
•Contact an authorized servicer.
•Some yellow tips on the flame are acceptable when using LP gas.
SURFACE SHOWS WEAR.
1.Metal marks.
•Do not slide metal pans across top. When cool, clean with Cooktop Cleaning Creme. See pg. 8.
2.Brown streaks and specks.
•Spills were not removed promptly. Surface was wiped with soiled cloth or sponge.
3.Areas with a metallic sheen.
•Mineral deposits from water and food.
4.Pitting or flaking.
•Sugary boilovers that were not removed promptly. See pg. 8.
IGNITER CONTINUES TO CLICK.
• Be sure ignitors are dry.
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