GE JGSP28 Before you call for service…, Food does not bake, or roast properly, broil properly

Consumer Support Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions

Before you call for service…

Troubleshooting Tips

Problem	Possible Causes	What To Do
Food does not bake	Oven controls improperly set.	• See the Using the oven section.
or roast properly
	Rack position is incorrect	• See the Using the oven section.
	or the rack is not level.
	Incorrect cookware or	• See the Using the oven section.
	cookware of improper
	size being used.
	Oven thermostat needs	• See the Adjust the oven thermostat – Do it yourself!
	adjustment.	section.
Food does not	Oven controls improperly set.	• Make sure you touch the BROIL HI/LO pad.
broil properly
	Improper rack position	• See the Broiling Guide.
	being used.
	Cookware not suited	• Use the broiling pan and grid that came with your range.
	for broiling.
	Aluminum foil used on the	• See the Using the oven section.
	the broiling pan and grid has
	not been fitted properly and
	slit as recommended.
	In some areas the power	• Preheat the broil element for 10 minutes.
	(voltage) may be low.	• Broil for the longest period of time recommended in
		the Broiling Guide.
Oven temperature	Oven thermostat	• See the Adjust the oven thermostat – Do it yourself!
too hot or too cold	needs adjustment.	section.
Oven door is crooked	The door is out of position.	• Because the oven door is removable, it sometimes
		gets out of position during installation. Remove and
		replace the oven door. See the Lift-Off Oven Door
		section.
Storage drawer	Rear drawer support is	• Reposition the drawer. See the Storage Drawer
is crooked	on top of the guide rail.	Removal instructions in the Care and cleaning of your
		range section.
Storage drawer	Rear drawer support is	• Reposition the drawer. See the Storage Drawer
won’t close	on top of the guide rail.	Removal instructions in the Care and cleaning of
		your range section.

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