Customer Service Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions

Before You Call For Service…

Troubleshooting Tips

Problem

 

Possible Causes

What To Do

 

 

 

 

 

“F— and a number

 

You have a function

Press the CLEAR/OFF pad. Allow the oven to cool for

or letter” flash

 

error code.

one hour. Put the oven back into operation.

in the display

 

 

 

 

 

If the function

Disconnect all power to the oven for at least 30

 

 

 

 

code repeats.

seconds and then reconnect power. If the function

 

 

 

 

error code repeats, call for service.

 

 

 

 

Display goes blank

 

A fuse in your home may

Replace the fuse or reset the circuit breaker.

 

 

be blown or the circuit

 

 

 

breaker tripped.

 

 

 

 

 

 

 

The clock is in the

See the Special features of your oven control section.

 

 

black-out mode.

 

 

 

 

 

Display flashes

 

Power failure.

Reset the clock.

 

 

 

 

Unable to get the

 

Oven control pads were

The BAKE and BROIL HI/LO pads must be pressed

display to show “SF”

 

not pressed properly.

at the same time and held for 3 seconds.

 

 

 

 

Power outage,

 

Power outage or surge.

Reset the clock. If the oven was in use, you must reset

clock flashes

 

 

 

it by pressing the CLEAR/OFF pad, setting the clock

 

 

 

 

and resetting any cooking function.

 

 

 

 

“Burning” or “oily”

 

This is normal in a

To speed the process, set a self-clean cycle for a

odor emitting from

 

new oven and will

minimum of 3 hours. See the Using the self-cleaning

the vent

 

disappear in time.

oven section.

 

 

 

 

Strong odor

 

An odor from the insulation

This is temporary.

 

 

around the inside of the

 

 

 

oven is normal for the first

 

 

 

few times the oven is used.

 

 

 

 

 

Fan noise

 

A cooling fan may

This is normal. The cooling fan will turn off and on.

 

 

automatically turn

 

 

 

on and off to cool

 

 

 

internal parts.

 

 

 

 

 

 

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Image 24
GE JKP15 A number, Or letter flash, Display goes blank, Display flashes, Unable to get, Display to show SF, Power outage

JRP15, JTP17, JKP15 specifications

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