Consumer Support Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions

Before You Call For Service…

Troubleshooting Tips

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem

 

Possible Causes

What To Do

 

 

 

 

 

Control panel on

 

You forgot to press the

Press the START pad.

microwave oven

 

START pad.

 

will not operate

 

 

 

 

 

Door not securely closed.

Make sure the microwave oven door is closed.

 

 

 

 

 

 

 

 

Another function was pressed.

Press the CLEAR/OFF pad twice to cancel it and begin again.

 

 

 

 

 

 

The CLEAR/OFF pad was

Begin again.

 

 

pressed accidentally.

 

 

 

 

 

 

 

Oven controls

While using Time Defrost numbers not entered after

 

 

improperly set.

pressing the AUTO DEFROST pad.

 

 

 

 

“SENSOR ERROR”

 

During a sensor

The microwave oven door should not be opened

appears in the

 

function the microwave

before the time begins to count down in the display.

microwave oven

 

oven door was opened

 

display

 

too soon.

 

 

 

 

 

Microwave oven light

 

Light bulb is loose

Call for service.

does not work

 

or defective.

 

 

 

 

 

Foods overcooked or

 

Varying density and amount

Varying density and amount sometimes require more

undercooked in the

 

of foods being cooked.

cooking time.

microwave oven

 

 

 

 

 

Food not turned or stirred

Turn or stir food and begin again.

 

 

 

 

as called for in the recipe.

 

 

 

 

 

 

 

Too many dishes in the

Do not overload your microwave oven.

 

 

oven at the same time.

 

 

 

 

 

 

 

Food not thoroughly defrosted.

See the Using the microwave sensor controls section.

 

 

 

 

 

 

Improper cookware or

See the Microwave safe cookware section of the

 

 

coverings being used.

Important Safety Instructions section.

 

 

 

 

 

 

Humidity or moisture in

Make sure the inside of the oven and the outside of

 

 

the oven will lessen the

the containers are dry.

 

 

Sensor cooking time.

 

 

 

 

 

 

 

Food not allowed to stand.

Some standing time is recommended for certain

 

 

 

 

vegetables cooked with the Sensor Controls.

 

 

 

 

Clock and timer

 

A fuse in your home may be

Replace the fuse or reset the circuit breaker.

do not work or

 

blown or the circuit breaker

 

display goes blank

 

tripped.

 

 

 

 

 

 

 

Controls improperly set.

See the Using the clock and lower oven timer section.

 

 

 

 

for the lower oven clock.

 

 

 

 

See the Display On/Off section for the microwave oven clock.

 

 

 

 

 

 

 

The clock is in the

See the Special features of your lower oven control

 

 

black-out mode.

section for the lower oven clock.

 

 

 

 

See the Display On/Off section for the microwave oven clock.

 

 

 

 

 

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GE JKP85, JTP85 owner manual Before You Call For Service…, Problem Possible Causes What To Do

JTP85, JKP85 specifications

The GE JKP85 and JTP85, part of General Electric's premium lineup of cooking appliances, epitomize modern kitchen innovation and user-friendly functionality. These ranges have garnered attention for their combination of aesthetic appeal, powerful cooking capabilities, and advanced features designed to enhance the cooking experience.

At the core of the JKP85 and JTP85 are their dual-fuel capabilities, allowing users the flexibility to cook with both gas and electric options. This integration empowers chefs to enjoy the responsive heat control of gas burners alongside the precise temperature management of electric ovens. This versatility is particularly appreciated by serious home cooks and those who appreciate the unique characteristics of each cooking method.

One of the standout features of these models is their powerful induction cooktop technology. Induction cooking provides rapid heating and efficient energy use as it directly transfers heat to the cookware, resulting in faster meal preparation with increased safety benefits. The smooth surface is also easy to clean, making maintenance a breeze.

The JKP85 and JTP85 range offers an array of advanced cooking modes, including convection cooking, which circulates hot air around the food for more even baking results. Convection is especially useful for baking pastries and bread, allowing for perfectly browned edges and moist interiors.

User convenience is further enhanced by the inclusion of smart technology. These ranges can integrate with smart home systems, allowing users to control and monitor cooking processes from their smartphones. Whether it's preheating the oven on the way home or adjusting cooking times remotely, this feature provides a new level of flexibility in meal preparation.

Safety is paramount in the design of the JKP85 and JTP85. These models are equipped with features such as automatic shut-off, which prevents the stove from overheating, and lockable controls to keep settings secure, particularly in homes with young children.

In terms of design, the GE JKP85 and JTP85 showcase a sleek, modern aesthetic with stainless steel finishes that complement any kitchen décor. Their ergonomic handles and intuitive control knobs provide both functionality and style, appealing to the tastes of contemporary homeowners.

Overall, the GE JKP85 and JTP85 are distinguished by their exceptional blend of technology, versatility, and design, making them ideal choices for anyone looking to elevate their culinary adventures while enjoying the benefits of modern cooking appliances. With features geared towards both efficiency and ease of use, these ranges are a testament to GE's commitment to innovation in home cooking.