Consumer Support Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions

Before You Call For Service…

Troubleshooting Tips

Problem

 

Possible Causes

What To Do

 

 

 

 

 

“LOCK DOOR” flashes

 

The self-clean cycle has

Close the oven door.

in the display

 

been selected but the

 

 

 

door is not closed.

 

 

 

 

 

 

LOCKED DOOR light

 

The oven door is locked

Press the CLEAR/OFF pad. Allow the oven to cool.

is on when you want

 

because the temperature

 

to cook

 

inside the oven has not

 

 

 

dropped below the

 

 

 

locking temperature.

 

 

 

 

 

 

“F— and a number

 

You have a function

Press the CLEAR/OFF pad. Put the oven back into

or letter” flash in

 

error code.

operation.

the display

 

 

 

 

 

If the function code

Disconnect all power to the range for at least 30

 

 

 

 

repeats.

seconds and then reconnect power. If the function

 

 

 

 

error code repeats, call for service.

 

 

 

 

Display goes blank

 

A fuse in your home may

Replace the fuse or reset the circuit breaker.

 

 

be blown or the circuit

 

 

 

breaker tripped.

 

 

 

 

 

 

 

The clock is in the

See the Special features of your oven control section.

 

 

black-out mode.

 

 

 

 

 

Display flashes

 

Power failure.

Reset the clock.

 

 

 

 

Unable to get the

 

Oven control pads were

The BAKE and BROIL HI/LO pads must be pressed

display to show “SF”

 

not pressed properly.

at the same time and held for 3 seconds.

 

 

 

 

Power outage,

 

Power outage or surge.

Reset the clock. If the oven was in use, you must reset

clock flashes

 

 

 

it by pressing the CLEAR/OFF pad, setting the clock

 

 

 

 

and resetting any cooking function.

 

 

 

 

“Burning” or “oily”

 

This is normal in a

To speed the process, set a self-clean cycle for a

odor emitting from

 

new oven and will

minimum of 3 hours. See the Using the self-cleaning

the vent

 

disappear in time.

oven section.

 

 

 

 

Strong odor

 

An odor from the insulation

This is temporary.

 

 

around the inside of the

 

 

 

oven is normal for the first

 

 

 

few times the oven is used.

 

 

 

 

 

Storage drawer

 

Rear drawer support is

Reposition the drawer. See the Storage Drawer

is crooked

 

on top of the guide rail.

Removal instructions in the Care and cleaning of your

 

 

 

 

range section.

 

 

 

 

Storage drawer

 

Power cord may be

Reposition the drawer and power cord. See the

won’t close

 

obstructing drawer

Storage Drawer Removal instructions in the Care and

 

 

in the lower back

cleaning of your range section.

 

 

of the range.

 

 

 

 

 

 

 

Rear drawer support is

Reposition the drawer. See the Storage Drawer

 

 

on top of the guide rail.

Removal instructions in the Care and cleaning of your

 

 

 

 

range section.

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GE JSP34 Locked Door light, Is on when you want, To cook, A number, Or letter flash, Display goes blank, Unable to get

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