Consumer Support Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions
Before you call for service…
Troubleshooting Tips
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem |
| Possible Causes | What To Do | |
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Surface units do not |
| The surface units are | • With the controls off, check to make sure the surface | |
work properly |
| not plugged in solidly. | unit is plugged completely into the receptacle. | |
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| The surface unit controls | • Check to see the correct control is set for the surface | |
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| improperly set. | unit you are using. | |
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| The drip pans are not set | • With the controls off, check to make sure the drip | |
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| securely in the cooktop. | pan is in the recess in the cooktop and that the | |
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| opening in the pan lines up with the receptacle. |
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Control signals after |
| You forgot to enter a | • Press the BAKE pad and desired temperature. | |
entering cooking time |
| bake temperature. |
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Food does not bake |
| Oven controls improperly set. | • See the Using the oven section. | |
or roast properly |
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| Shelf position is incorrect | • See the Using the oven section. | ||
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| or the shelf is not level. |
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| Incorrect cookware or | • See the Using the oven section. | |
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| cookware of improper |
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| size being used. |
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| Oven thermostat needs | • See the Adjust the oven | |
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| adjustment. | section. | |
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Clock and timer do |
| Plug on range is not completely | • Make sure electrical plug is plugged into a live, properly | |
not work |
| inserted in the electrical outlet. | grounded outlet. | |
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| A fuse in your home may | • Replace the fuse or reset the circuit breaker. | |
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| be blown or the circuit |
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| breaker tripped. |
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| Oven controls improperly set. | • See the Using the clock and timer section. | |
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Oven light does |
| Light bulb is loose or defective. • Tighten or replace the bulb. | ||
not work |
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| Switch operating light | • Call for service. | ||
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| is broken. |
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Food does not |
| Oven door not closed. | • See the Using the oven section. | |
broil properly |
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| Oven controls improperly set. | • Make sure you press the BROIL HI/LO pad. | ||
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| Improper shelf position | • See the Broiling Guide. | |
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| being used. |
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| Cookware not suited | • For best results, use a pan designed for broiling. | |
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| for broiling. |
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| In some areas the power | • Preheat the broil element for 10 minutes. | |
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| (voltage) may be low. | • Broil for the longest period of time recommended in | |
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the Broiling Guide.
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